Wayside GardensReviews of waysidegardens.com

Purchased a redbud tree by the name hearts a fire. What I received was ruby falls redbud. I understand mistakes do happen. However I also expect company's to fix there mistake. Not in this case. Refused to remedy the problem. I have been told this company has changed owners few years back and is not what me or my family trusted throughout the years. I'm done with this company. All three jackson perkins parks seed and wayside all under one house. You people want last long if you don't reconstruct and respect your customers.....

This was my first and last year to order from Wayside. The 3 lavandula Phenomenal plants died, the echinacea Sombrero that I paid 20.95 never had a chance. It was tiny and on it's last leg when it arrived. The Heuchera Fire Chief was no longer in its container when it arrived so it was in bad shape I'm still babying that one. So disappointed. We live in a small town and are limited to what we can get so I was excited to try some new things. Lesson learned!

Wayside delivered tiny barefoot Astrancia Sparkling Star and Dicentra Burning Heart for the cost of $11.95 and $14.95 respectively - not worth it! Will stick to local garden centers from now on and not be seduced by the catalogues!

Bought 3 blue boa and 3 lavender- 2 boas are barely alive and one of the lavender died. I sent an email and got no response, 3 in all. I called several times and nobody ever answered. Terrible customer service and plants are only 50% viable. After spending $90, I don’t believe I will be ordering again.

I have had good experience with Wayside in the past, but my most recent order for a Dogwood and some perennials never arrived (the annuals that were part of the order did arrive). It took more than a month and several phone calls to finally cancel the non-delivered items. A refund was received but the shipping charged was never refunded (although the operator claimed it would be.) I never got an explanation of why these items did not ship. That's it, I won't be ordering from Wayside ever again.

I give them 2 stars only because of the Customer Service person I talked to on the phone. She was nice and friendly and, took care of my situation or, so I thought. Here's the situation: I ordered 4 plants. The first 2 showed up crushed and dead tho no indication to the packaging showed it being crushed. Plants were also packed on their side, thus dirt was all over the inside of the box AND, what surprised me the most was they were packed with Styrofoam peanuts. So I call and explain. Was told I would get a refund (key word, refund) since the plants were no longer available. Other 2 plants show up the following week. One dead, like it was exposed to freezing temperatures (received plants in May), the other barely hanging on. Chalk it up to an experience I figure. They can keep my money on the 2, I won't order from them again. Now comes the BIG insult. 1 month later, I get an email saying I have a merchandise credit that's good for a year. Go to the web site, every plant is out of stock. Now I have to wait until Mar/Apr of NEXT year to order plants? UNBELIEVABLE

Plants came in extremely poor condition. Was told I would get a refund but was only refunded for half of them. The quality was so poor that I wouldn't have taken them even if they were free. I am a very disappointed customer.

Order some lavender-they looked terrible when I opened the box. Two died immediately, the others are barely hanging in.