Wayside GardensReviews of waysidegardens.com

Response from Wayside GardensJun 30, 2018

Dear Robin Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. All of our items do come with a guarantee which varies depending on what the items are. If you have any issues with your plants you may contact us at 1-800-845-1124 and a customer service representative will be happy to assist you.

Response from Wayside GardensJun 30, 2018

Dear customer, We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. If you would please give us a call at 1-800-845-1124 and mention to the customer service representative that you are a Trust Pilot customer, we would be happy to review your order to see if there is anything more we can do to assist in this matter.

Response from Wayside GardensJun 29, 2018

Dear Laurien Thank you for taking the time to leave us a review. Firstly, we want to apologize to you for any problem that you have faced because of this. After reviewing your order, it appears as though the items in question are still currently covered under out 90 day guarantee. The items are guaranteed for 90 days from the date of receipt. Your guarantee on this order will expire one. 7/10/18. If you have any issues with your plants you may contact us at 1-800-845-1124, and a customer service representative will be happy to assist you!

Response from Wayside GardensJun 29, 2018

Dear April Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. If you have any issues with your plants you may contact us at 1-800-845-1124 and a customer service representative will be happy to assist you.

Response from Wayside GardensAug 17, 2018

Dear Aggie, Thanks for the wonderful review. We are absolutely delighted that you enjoyed our products. We thank you for shopping with us, and hope you will come again! Don't forget we have just started taking orders for our Fall season, so be sure to check out our Fall deals as well!

Response from Wayside GardensAug 17, 2018

Dear Customer, We are incredibly grateful that you took the time out to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. We look forward to serving you again. We are currently taking Fall orders so be sure to take advantage of our beautiful fall items as well!

Response from Wayside GardensJun 29, 2018

Dear A.W. We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. If you would please give us a call at 1-800-845-1124 and mention to the customer service representative that you are a Trust Pilot customer, we would be happy to review your order to see if there is anything more we can do to assist in this matter.

Response from Wayside GardensJun 29, 2018

Dear Linda We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Thank you for taking time to participate in our review. We appreciate your feedback and use it to continually improve and to create a positive experience for all our customers.