Wayside GardensReviews of waysidegardens.com

The cedar planter we ordered was listed on the Wayside site as "in stock", so we expected that it be shipped immediately. But the order was from a separate vendor, with no communication to me or to Wayside. After 3 weeks, I was able to locate the fulfilling vendor and learned that it had just been shipped, but no notice to me (and Wayside didn't know about it either). In the end, it was delivered, assembled, and we are quite pleased with it. Our experience with Wayside as the company that fulfills the request is 5-star.

Plants arrived in great condition in Fla. in May.

First time ordering from Wayside and it was a great experience. Their selection of plants includes many rare varieties. I received my order of 15 plants within two weeks of ordering (May/June) and received two boxes. Two larger shrubs came in their own box and are beautiful! The others were boxed together in packing peanuts and the only suffering occurred at the very bottom of the box, the others were in fine condition. I called Wayside within two days of receipt and the phone was answered promptly by Carol. She listened as I praised as well as complained that the four plants in the bottom were mushy and that I wished either a refund or store credit. The conversation was hassle free as she noted the deceased and issued me a credit, explaining that it would be processed within two to three days. She also advised me to order early for fall planting as they tend to sell out early. Very friendly, pleasant, fast and efficient. She did offer to replace the plants but found only one was still available, I chose the credit. I have ordered from several online nurseries over the years, left my reviews and feel that Wayside/Park Seeds is getting a bad wrap. The good experiences are not being recorded enough as people are off happily planting their plants and not taking the time to write a good review. We tend to only raise our voices when we are dissatisfied. I would recommend this company.

By far the healthiest plants I have ever received from an online Garden supply/nursery. I have been shopping around for years only to be constantly disappointed by sick and soon to be dead plants, and I am known for my green thumb! Wayside you are my one and only from now on! PS and your phone support staff is great too! Angela in NYC

I received my order in the time that they said I would, but all that I ordered was not in good shape when it arrived. I just planted them, so we will see how it goes. I would recommend to everyone to buy from their local nurseries. I bought some coral bells, lamiums, and irish moss from the nursery just up the road. Plants are extremely healthy and thriving! It only makes sense. Things sent through the mail go through a lot. It's no wonder why they are half dead by the time we get them.

Plants did not arrive when I was told after a call to customer service. Was going to be away from home so I had scheduled them to arrive when I was there. They came while I was away and email informing me of their arrival arrived next day both times ( I had two groups of plants that were shipped separately). Needless to say they were very dry and not in good shape. I was able to baby them a lot and they are now growing. Plants were not what were described in catalog. Someone apparently gave a replacement not listed in description. Will be my first and last order to WG.

Timely arrival, excellent packaging, all plants looking great.

NOT AT ALL SATISFIED. 0rdered three plants (strawberries, blackberries and blueberries) Planted as recommended on the internet but the strawberries and blueberries died. So far blackberries are doing fine.