Carlos
1st time last time
Purchased a watch for my daughters 13th Bday. I should say, or so i thought. Recieved email with order confirmation. Credit card shows transaction, yet item never shipped. Watcho rep was rude and condescending, claiming it wasn't their issue, and nothing he could do. Chalk this up, as one of the worst online experiences ever. 1st attemp, definitely last as well.
Response from WatchCo.comMar 18, 2016
Hi Carlos, I am very sorry that you had this experience! Your order was canceled because it was red-flagged by your credit card company, and the pre-authorization was voided. No funds were ever captured--can you contact your credit card company to find out why they have not released them to you? We wish there was something further could do, but we don't have any funds from you. :( In any event, if you change your mind about ordering with us again, just email us at [email protected] for a deep discount on your next purchase. Thanks so much, Carlos!


