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WatchCo.com (watchco.com) has 469 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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David
I haven't received the watch yet (ordered today). I have dealt with this company before and found them excellent and reliable. Highly recommended.
Response from WatchCo.comFeb 29, 2016
Thanks so much for your continued business, David! You should have the watch soon! :)
Neil
a very good online shopping
Response from WatchCo.comFeb 23, 2016
Excellent to hear, Neil! Thanks for your business!
Stephen
Purchase was easy. Tried to use a 10% promotion but it did not work when I tried to place the order on 2/14. I would purchase again from company.
Response from WatchCo.comFeb 19, 2016
Sorry to hear the code didn't work, Stephen! We will refund your order the day after it ships out for the difference. Thanks, again!!
Customer
shipped fast
Response from WatchCo.comFeb 19, 2016
That's great to hear--thank you for your business!! :)
Doug
Terrible experience. After a ten day wait I contacted the WatchCo as I had heard nothing about the delivery details of my order, only to be told that my order had been cancelled (without any notification) because my shipping address did not match my VISA file address. I was not contacted to correct the problem. I did receive this Trustpilot survey and a Norton Shopping Guarantee(!) on the day I placed my order electronically. Very frustrating!!!
Response from WatchCo.comAug 23, 2016
Hi Doug, I am very sorry you did not receive our first email, which was sent to you four hours after you placed your order. We tried calling the phone number you provided to us multiple times and always received a "this number is no longer in service" message. Both billing addresses you have provided for this order do not match the one on your account according to your credit card company as well. We emailed you on this multiple times and never got a response, so we were forced to assume this was a fraudulent order. We have offered a discount for your trouble if you replace the order with PayPal or if you can verify your identity, but we have not received a response to that, either. Please let us know what we can do to improve your experience with us. Thanks!
Linda
Good reliable service. Items came as ordered and on time. One slight exception, one of the boxes came a bit damaged, but the contents was okay. I would purchase from this company again.
Response from WatchCo.comFeb 17, 2016
Fantastic to hear, Linda! Please email us at [email protected] with the new shipping address so we can send you a new box. Thanks so much!! :)
Sean
Great site. Wide selection of watches. I look forward to returning to this site in the future.
Response from WatchCo.comFeb 16, 2016
Thanks so much, Sean! We can't wait to do more business with you! :)
CV
Great company to buy from. Their customer service is outstanding, friendly and professional. They addressed any and all the issues I had. I had my concerns about whether they were reputable authorized dealer for the timepieces they represent on in thier website. But rest assure, one of their customer service personnel, I believe his name is Eric addressed them and assured me they are an authorized dealer for all the timepieces they offer. After knowing that, I made the purchase right away. I would certainly give them a try. Great experience! I would buy from them again, without any hesitation. Keep up the great work, guys !!!
Response from WatchCo.comFeb 16, 2016
We certainly appreciate all the kind words! Thanks again!!
