Mark S.
Problem Solved....
Before Christmas we had an experience with this company that was not very pleasant. Based on my initial experience with the company I ordered from another company a similar watch. I then wrote a review that reflected a 'one star.' Afterwards the customer service rep, Eric, reached out to me because he saw the difficulty I had and he offered to send me a watch of my choice for the trouble that I had with the order. Just received the watch - very pleased with the watch, the follow-up service, and especially Eric in customer service who went above and beyond the call of duty to make sure that this customer was satisfied!
Response from WatchCo.comFeb 16, 2016
We're so happy you received a watch you were are very pleased with, even after all the difficulty. And thank you so much for the great review!!


