WasserstromReviews of wasserstrom.com

It should always be this easy to buy online. The products were well described and well illustrated. There were no surprises and no gimmicks, and that's just what I was looking for.

Ordered 12 dishes dishes for close to $400.00 and they were delivered cracked and shattered. It took at over a week to get follow up with several calls and e mails. The dishes were wrapped in plastic and did not appear to have any protection between plates. Dishes still in box and if I try to pick them out of box all I hear is crunch crunch. I was told they would get back to me and they did not. Felt like i was being avoided until one person seemed to listen to me. I took pictures as requested and emailed to company. Said I would get refunded within 4-5 days. It is now over a week and I have not heard from them or seen a credit to my credit card.

The cake boxes were shipped in flimsy plastic wrap which was torn in transit. Several boxes were damaged.

fast shipping and great customer service. If they can provide more affordable shipping cost (like USPS) to Hawaii, that'd be perfect.

I ordered a dozen sherry glasses from this company. They were advertized at a very reasonable price. Next thing I knew - they showed up just as described. Well packed and in perfect condition.

I bought an 8" saute pan. It is an excellent quality tri-ply pan that fits my purposes exactly. The price was fantastic (no fancy brand name). So I am one happy customer.

Searched online for a bushel basket and it was difficult to just order a single one. Also, they were pretty pricey. However, Wasserstrom had exactly what I was looking for at a reasonable price and I was able to just order one. It arrived quickly and as pictured. I am thoroughly pleased with this transaction!

It was wonderful getting an additional discount the day that I ordered. The order came from several locations and came quickly. I would tell anyone to use this site.