Headquartered in Columbus, Ohio, The Wasserstrom Company is the world's leading restaurant supplier and distributor of foodservice supplies and equipment. Since 1902, Wasserstrom has provided foodservice operators with high quality products, like kitchen supplies and catering supplies, from the industry's leading manufacturers.
Wasserstrom (wasserstrom.com) has 297 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing297 approved reviews, newest moderated first
Signe
I've been looking for these terrific, small, fluted, glass condiment bowls for several years and could never find them. These are exactly like the ones we had at home when I was young. You can use them for just about anything, they're almost indestructible and go with everything. I ordered a whole case because they're also great for use at parties. You can't go wrong with either the product or Wasserstrom as the seller. A must have!
Bridget
Just needed a couple new pasta baskets for the shop. Online ordering was quick and easy, the product was easy to find. When they arrived, however, the box I received was not what I had ordered. I ended up getting some first-aid supplies. It took all of ten minutes on the phone to solve the problem. They allowed me to keep the first-aid supplies, and had the pasta baskets shipped to me in two days. Couldn't be happier.
Jeff
Wasserstrom has a great selection and their prices are competitive. Ordering process was easy and items were shipped promptly. One glass was broken during shipping. That item was credited back in one brief phone call. Have ordered from them in the past and will again in the future.
B M.
I found this website by happenstance and Wasserstrom always has the best prices! Depending on where the supplies come from can depend on how fast you receive your products. But they are durable! And, I did not receive a part of my order once upon a time; they were quick to send me another product no questions asked! So please check out Wasserstrom; you can't go wrong!
Robert
What DIDN'T go wrong with this purchase?? Misleading description item, thought I was buying degreaser in spray bottles...turned out the bottles were empty.!! Took six weeks to get delivery because they left of the Suite number of my building. After several weeks and several emails, I sent the shipping info again and the STILL left off the suite number. The shipper said they'd called me and got no response, but there was never a message left on my voice mail, and I am a one-man office and NO ONE but me answers or checks messages, so I know they didn't call, and I hate being lied to. I would NEVER order anything from this company again, even if my life depended on it...!!
Response from WasserstromOct 20, 2014
We apologize that we were unable to fulfill your order in the time you expected and for any inconvenience we may have caused. We do our best to ship the correct product in the length of time indicated on our site. The title of the product did say it was a bottle for a degreaser and we have taken your feedback to have it changed so it is not misleading. We looked at the data of your order and the suite number was not included on the original order. Once we received your call, it was added to the replacement order. We are not sure why the carrier couldn’t delivery it and apologize for that. We were able to send a third order that did arrive. Again we apologize for all of this and will be issuing credit for the entire order. You should see this credit on the credit card statement in the next couple of days. Please let us know if there is anything else we can do to help you.
Charles
I needed some parts for kitchen shelving. The price was as expected, delivery time as promised, not particularly fast. The website was super easy to use, far exceeding my expectations!
Shane
I ordered 2 large baking pans and the service was great. fast delivery and very good quality pans.
Christie
got my order quick and correctly...good quality of products too
