WalkinpetsReviews of walkinpets.com

Response from WalkinpetsApr 10, 2024

Thank you Amber so much for sharing your experience with us! We're overjoyed to hear that our product has been a game changer for your 14-year-old lab. It's stories like yours that keep us motivated to provide the best products and service possible. We're here for you and your furry family member, so if there's anything more we can do to support you both, please don't hesitate to reach out. Wishing you and your lab many more joyful moments together!

Response from WalkinpetsApr 10, 2024

Thank you Michele so much for your kind words and positive review! We're thrilled to hear that you're pleased with the quick arrival of your item and that our customer service team was able to assist you with any adjustments you needed. Your satisfaction is our top priority, and we're here to support you and your pet every step of the way. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Walkin' Pets!

Response from WalkinpetsApr 10, 2024

Amy, reading about your Puggle's new lease on life with his wheelchair has truly warmed our hearts. We're so grateful to your vet for recommending us and even more thankful to you for placing your trust in Walkin' Pets. It's heartening to hear how our team assisted you in choosing the perfect size and that the wheelchair, along with the provided guidance, has made such a positive impact on both your lives. Your story is a beautiful reminder of why we do what we do. Thank you for sharing this journey with us, and for recommending our services. Wishing you and your joyful zoomer many more happy moments together!

Response from WalkinpetsApr 10, 2024

Thank you for your wonderful feedback! We're thrilled to hear you were pleased with our customer service and the speedy delivery of your order. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated. Thank you for choosing Walkin' Pets!

Response from WalkinpetsApr 10, 2024

Anna, we're so touched by your story and delighted to hear your dog is okay after his little adventure! It's fantastic to learn how our wheel cart has provided freedom and joy to not just one, but three of your dogs. Thank you for highlighting the ease of ordering replacement parts; we're always here to ensure your pets can continue their adventures without a hitch. Your kind words truly mean the world to us, and we're grateful to be a part of your journey in giving dogs the gift of mobility. Here's to many more happy walks and runs!

Response from WalkinpetsApr 10, 2024

Thank you Janet for sharing your positive experience with our new harness! We're thrilled to hear it has significantly improved support for your furry friend, especially alongside her wheels. Your feedback is invaluable to us, and knowing it's making a difference means the world. We appreciate your trust in Walkin' Pets and your willingness to adjust and adapt for the perfect fit. Here's to more comfortable and joyful adventures together!

Response from WalkinpetsApr 9, 2024

Hello Sara, I'm truly sorry to hear about the issues you've encountered with the harness for your dog's walker. It sounds like you've been through quite a challenging experience, trying to find the right fit for your furry friend. We would love to personally assist you in finding a fitting solution that works perfectly for your dog, including a compatible harness and any necessary attachments like the belly band to enhance his mobility and comfort. Could we invite you to a one-on-one fitting assistance session? Our team would be honored to work closely with you to resolve this issue promptly and ensure your dog benefits fully from his walker and all its features. We will be reaching out to you via email to offer some further assistance.

Response from WalkinpetsApr 10, 2024

Hello Jennifer, we're so grateful for your feedback and your continued loyalty to Walkin' Pets. It's wonderful to hear that our customer service team could quickly resolve the issue with your vests. Your satisfaction is our top priority, and we're here to ensure your experiences with our products are always positive. Thank you for sticking with us, and for your kind words about how we handled your first problem. Here's to many more happy moments with your pet!