WalkinpetsReviews of walkinpets.com

I’ve had this for about a month, and here are my thoughts. I had to buy a wheelchair asap for my German Shepard that is paralyzed in the rear. This option was more affordable than getting a custom one made, and I needed an immediate solution. Customer Service was polite, It shipped fast and is relatively easy to assemble. There are design features I’m not too keen on, primarily the rear leg support. It’s awkward for me to get the dog into the wheelchair since she’s a larger breed. I’m by myself most of the time, so I don’t have a second person to help me get the dog in like shown in the instructional videos. The stirrups for the feet to be raised off the floor are pretty cheap quality, and do not adequately support my dog’s legs. The elastic string is too thin for larger dogs, so her feet still almost drag on the floor (even after adjusting the length), and the foam foot rests need to be longer because they shift around too much while the dog is in motion. Her foot ends up resting on the elastic directly instead of resting on the foam. Urine still gets on the rear leg support, even after cutting down the foam to a shorter size to let my dog’s lady parts to be more “free” when urinating. This device was supposed to help save my back and help cut down on cleaning up “accidents”, but I’m still spending a considerable amount of time cleaning the wheelchair, washing pee off the dog, and washing the floor. I do not like how far out the wheels stick out. I don’t live in a rural area or a suburb with lots of space. I live in a townhouse community that feels constricting and has plenty of obstacles to prevent my dog from walking with ease. I don’t think the belly support makes much of a difference. The dog has tipped over a lot, and the wheels are constantly getting caught on corners and crevices. I don’t like the harness design, and I wish there was a “T” strap going down the center of the chest versus a strap going across the chest for better support. I wish there were color options to choose from, not just for the wheelchair itself, but the accessories too. The wheelchair is too bulky, in my opinion, and I’m going to be searching for a custom made alternative that is more streamlined for my living environment and for my dog’s specific needs. I’m grateful I have this chair in the meantime, but it’s too expensive for a mass produced item to be experiencing these design issues. I think this works better for medium and small breeds.

The system works so well for my Frenchie Jock-A-Mo! I would recommend this to any owner of a Frenchie with a congenital spinal disorder. JAM is as happy playing with his pack as when he was physically normal. Thank you for the many additional years of life and companionship that this has afforded both of us! David.

We purchased the mini-quad walker for our 4lb 17.5 year old poodle. It took quite a bit of time to put together. I think the instructions could have been a more detailed with pictures and less words. The instructional video was the most helpful. The walker is sturdy, but your pup will need to have good forward motion and strength to be able to use it. The materials could be lighter weight. We are saddened that our pup passed away shortly after purchasing the walker, but we are happy that it gave her a few more opportunities to experience walking on her own.

I usually do not write reviews, however my experience with Walkin’Pets deserves one! My order was taken with professionalism and quickly processed. The delivery was prompt. The wheels were easy to put together. I needed to make adjustments after the first walk with my dog and I had some questions. Danielle was great to work with! My boy is so happy to be walking again and especially to be with his 2 best dog buddies! The only thing I would improve would be the clips that hold the stirrups. They are too easy to fall off when not in use and moving the cart around from one place to another. Other than that I am very happy with the cart and I have one happy dog!

I think the product is high quality and would say the only thing that could use an upgrade is the part that hangs the legs up, crotch piece I guess. It's not comfortable for my dog but functional. I just think it's a tad rudimentary when you think it's holding most of the body weight up and in the most sensitive of areas.. other than that I live this company.

Thank you everything was great from customer service to the quality of the wheelchair itself. Thank you!

Great customer service and received my extenders in just a couple days. My Simon was very happy to be up and rolling! thank you!

Greatest harness for our dogs need! Our boy Nemo has had neurological issue affecting his rear mobility and this is a game changer to allow us to help him.