Jina J.
Not a rugged doggie wheelchair
When I purchased the quad chair over the phone, I was told it was very rugged and could be used on rough terrain. The front wheels are very small and smooth and get stuck on everything... small rocks, a variation in pavement height, and a dip are just some of what were obstacles my dog couldn't get over. I was not offered any alternative to those small front tires, so I ordered rear tires for the front. That didn't work because no turns whatsoever were possible, but a large rugged tire makes much more sense. Also, I think it's strange that I have to order a rear cart with front end attachment. This made it so I had a lot of unused and unnecessary parts. And lastly, putting the cart together was a little confusing because all instructions and videos did not have the same exact parts that I received.

