WalgreensReviews of walgreens.com

My husband and I received our flu shot from Walgreens in South Lyon, Michigan. They botched the insurance billing and we had to pay out of pocket.

I called the store a day in advance to verify that prescriptions would be available. I was assured they were. I arrived at the store, waited in a very long line and was told they were not here. First, I was told that it would take an hour and a half and I said I was here on foot and what had occurred on the phone and they said it would be just a few minutes. It has now been 40 minutes… except for the person who actually runs the pharmacy and really tries to do a very meticulous job, I would say that this is one of the worst, most understaffed, unapologetic, pharmacies around. They never seem to be able to get it right. I almost never get here and get my prescription. I am never alone in waiting around for them to fix their mistakes.

I am a transfer from an amazing Winn Dixie pharmacy where scripts were filled as they came in to a Walgreens where techs don’t bother to check for nor fill new prescriptions. It took demanding they look for 2 Rx that had been called in 3 weeks (THREE!) earlier for them to bother looking for my much needed medications. I had been warned. I will make sure to find a different Medicare drug plan in 2024.

Today I went to the store in Flowery Branch around 9:20 pm. The young guy with not education, take my payment and not give me a bag for my medication also leave the medication on top the counter and I need pick up, because he don't want to do his job? Really bad services in this locations with this guy. Please trainer your people to try customer with amiability and respect.

Most incompetent group of “pharmacists” I’ve ever had to deal with. Every month it is a constant struggle with these people. I feel awful they spent so much money on college and can’t seem to put pills in a bottle. If there is another error I will take my business elsewhere and I will ensure it is known how incapable these pharmacists are. Hire some new people or a new manager. Again AWFUL EXPERIENCE FOR 2 YEARS. GET IT TOGETHER

I'd give zero stars if it were possible. We've been waiting over an hour for three simple prescriptions. When I went in the second time I couldn't even get anyone to look at me. This is unacceptable.

I will never go to Walgreens again. There's like one person working in the entire store check out takes more than 20 minutes. Prices are out of control which I believe are price gouging. The pharmacy is completely useless and even though orders are phoned in by the doctor they're often not available for many days and there's no notifications. I'm going to Amazon for my prescriptions.

I have a $100 Walgreens gift card that says it's good at Walgreens.com, but they only have a place for credit cards at the payment stage of ordering. Spent hours in chats, email and on the phone and nobody can help. Last email was told gift cards are not good for shipping, even though card specifically says good at Walgreens.com. What good is a card you can't use. Is this a scam?????