WalgreensReviews of walgreens.com

Do not use Walgreens app or set up an account. I recently learned that someone else was able to set up an account using my phone number. Walgreens customer service told me that they were not able to do anything about it. I had them delete my account, but they cannot provide any assurance that my personal information, including medical, vaccine and pharmacy info is not available to third parties. This is simple ridiculous and very dangerous

Went into my local Walgreens on 12-22. The Russell Stover and Whitman's Chocolate 8 oz boxes we're 9.99 buy one get one half price. On 12- 23 they were regular price $10.99 buy one get the other 50% off. 12- 26 they were posted regular price $9.99 now reduced to $5 a box. When I went to check out I was told their regular price was $19.99 and it was half price at $9.99. It was clearly posted $5 a box the employee wanted to argue about the price I said I'd like to talk to a manager. A employee came over and said the manager was busy but he would check the price. He told the young lady at the cash register they were marked down the $5 a box she wanted to argue with him. The customer service is very rude at the Walgreens in Monroe NC at the corner of Dickerson Boulevard. That's one reason I stopped shopping at Walgreens years ago because their prices never ring up what is posted. I won't be going back ever with this kind of customer service.

Had a refill for blood pressue medicine- good until April 2024. Pharmacy tech. said that my doctor cancelled the prescription! I had asked if walgreens could send that prescription to another pharmacy where they took our benefits. The doctor didn't cancell that prescription. Walgreens couldn't be bothered. I will never shop there again

When is Walgreens going to move into the 21st century and install self-service registers? The Walgreens stores in my town have long lines at the checkout counters, so customers often have to wait lengthy periods of time. Self-service lanes might help with this inconvenience.

Walgreens in Kissimmee FL has been out of my medication for 2 weeks. Told its due in 12/22/23 ... "hopefully" (it wasn't!). The tech apologized & gave me 12/26/23 ... WRONG! I called & spoke w/my AWESOME Pharmacist (Dennis) & he said "expected date is 1/26/24"😳 ... NO JOKE!!! So I called my previous Walgreens in Melbourne FL (1 1/2 hrs away!) & they have it in stock! I then called the 24 hr Walgreens in 'Poinciana' FL (way closer to me) to check if they have it in stock BEFORE calling my Dr AGAIN to send them a new script. I was put on HOLD a TOTAL of 1 hr & 30 minutes & 4x DISCONNECTED however, the 5th time a VERY RUDE Spanish accent pharm tech told me, "we're BUSY so you can tell the Dr to call to find out if we have it" & then HUNG UP on me! Are you SERIOUS?! BTW, all the 'disconnections' came AFTER 16+ min of listening music, hearing how VALUABLE their customers are (L🤣L‼️), then hearing their ph ringing 8+ times & DISCONNECTED again & again so you NEVER get the chance to leave the review/survey about your customer experience on their phone line! After the tech w/Spanish accent hung up on me, I called back. A pleasant lady answered & didn't know the name of the tech so I asked for corporate ph # (she connected me to corporate escalation dept). Another nice lady explained the drug shortages I'm experiencing is a wholesaler and/or manufacturer issue & also stated for 'security' reasons Walgreens CAN'T check their other Walgreens for 'in stock' drugs ... REALLY?! You'd THINK by NOW Walgreens Corporate would have high tech SECURITY SOFTWARE in place given the FACT we've had a SEVERE DRUG SHORTAGE SUPPLY ISSUE for 2 yrs😤!!! Well NOW that I KNOW it's a Corporate problem that's NOT being solved & their Wholesalers, I, along w/MANY other family members experiencing the SAME issues will END our decades long relationship w/Walgreens!!! I suggest others do the same.

I called customer service because I was running out of pills, and they sent me an email about a refill. They said that they just mailed it out. They said I could go to pharmacy and request a few pills to hold me over. When I went there, South Glens Falls NY location, the pharmacist said that I had zero refills, and there was nothing she could do! All I needed was maybe 3 or 4 pills. She then said I can't help you. Nice Christmas spirit. What goes around comes around. Be careful of bad Karma! Their average rating on reviews for this site is 1.4, what does that tell you?

It is ridiculous that you can’t manage to give your employees some discretion when a customer is buying alcohol. I am 60 years old. Clearly older than 21. Then, my drivers license expired 2 days ago (to my surprise) yet I was not allowed to buy alcohol. Fortunately I had a passport card. But I can’t imagine why it is any of Walgreen’s business if my drivers license is expired. Are you planning to arrest me? I will never go to Walgreens again. There are competitors at every store and it is just as easy and convenient to simply shop there. So glad the Walgreens driver police are on the job.

The woodlands Texas Sawdust location , on hold over the phone more than two hours, very rude customer service , medications out of stoke for More than two month ,