WalgreensReviews of walgreens.com

At first I thought they were fine, but the quality felt cheap and fell apart after one wash, honestly, so I had to dispute the charge with my bank. Really expected better.

Went to pick up a FEDEX package, KEN was the clerk. Asked me how he could help me. Said I needed to pick up package, he asked for barcode from email. I said I didn't think they sent a barcode. He said, I don't care what you think, I need a bar code! Showed him the email where it said just needed DL. I said, good grief you don't have to be so rude! After he said, sorry I was snippy! Awful reflection of store!

Search engine return that you can get Covid tests kits paid by insurance at Walgreens. Their website supports this and requires that you enter insurance information to confirm eligibility. I did so, received confirmation, stood in line 30 minutes, only to be told insurance doesn’t cover. I think it’s a ripoff to obtain customer information. I have supporting documentation

I was chatting with a representative today via chat and they ended the chat noting that I had not replied in several minutes. I was completely baffled because I had explained the issue and sent the correct details. I was requesting that they update my address for a recent order in which I updated the address and then clicked the option to pay via PayPal, but my email showed the incorrect mailing address. I immediately responded to the claim of me not responding and the chat was still ended. This person didn’t actively send much of anything to me the entire 15 minutes I was using the chat with a team member feature. I kept seeing the bubbles pop up and at one point waited nearly 10 minutes for them to ask me if I had received the order. I provided the order # and it should’ve shown that I had just placed the order 5 minutes prior to our chat beginning. I find it unacceptable to end a chat because you don’t feel like working or whatever may have been the case. Over the entire period, I received 2-3 messages from them and I sent all of the details and answered their question about the order status. This is unacceptable customer service. I spent 10 minutes waiting on them to ask me the status of the order. This was after they collected everything from me. I called in and was able to get help.My two issues are 1) information not saving and 2) poor customer service through the chat. I saved the chat history as proof and filed a complaint directly with Walgreens.

I am a cancer patient and I am immune compromised. I get the stronger flu shot every year due to those factors under a doctor’s order because I am under 65. Know that Walgreens first told me they could provide the shot if I had a doctor order (which I have and sent in) and now they say that based on their protocols they still can’t provide me the shot because I’m under 65. Inconsistent communication and ridiculous protocol. Going to CVS again who I generally have no problems with. So much for trying to stay closer to home. It’s worth the drive to CVS who I have never had an issue with.

Walgreens on 77-105 Bloomfield Ave Bloomfield, the corner of Ampere parkway all I can say the pharmacist in charge is a nasty woman & her staff I won’t ever go back there they act as if they can speak to customers any kinda way it’s more than one Walgreens across America 🇺🇸 it won’t be that location treat urban area people terrible

Ordered items for my sick daughter (who lives out of town from me) to be delivered at 11a. Door Dash sent drivers starting at 630a (even though I had changed the time to 11a). Contacted Walgreens chat, customer service and store and no one could do anything except cancel the order. Couldn’t talk to anyone at DoorDash. So they cancelled the order and now I had to wait two days for the $150 to go back on my card so I can get my daughter her items. There is no one who actually “handles” online orders to help with them. Will never use Walgreens for anything ever again.

I spent 4 hours on hold for a simple problem at a local store. They do not care. Their answer at customer service is..."someone will get back to you in two days." They have a poor attitude and simply refuse to help their customers. I could not figure out why walmart pharmacy was so busy, now I know why. Walgreens has the worst customer service I have seen in a long long time. I was being generous with one star.