WalgreensReviews of walgreens.com

Walgreens is chronically understaffed. It will take you over 30 minutes in store to get a prescription. It takes over an hour to get in through the phone. These people are horrible do not go to Walgreens. If you want a good Pharmacy go to Walmart you can get in and out under 5 minutes and they answer the phone immediately. If you value your time do not waste your time with Walgreens go to walmart.

What is going on with Walgreens? Since the pandemic we have had the worst experience, and now we're many years past and the experience is still laughable. We send prescriptions straight from the doctor, and basic medication is unfillable at ALL local locations. The pharmacists laugh or lament about the situation, and pharmacies in our central Texas region all close shop by 5 or 6pm, so if you have any sort of real urgency for medication (sick kiddo per say), there is zero chance you will get that med filled on the same day even if you call and get through the annoying voice mail system and speak to a pharmacist. They don't have basic meds available like penicillin based antibiotics and the most common asthma inhalers. Online refills are a joke. I've tried sending a refill to both a local pharmacy and online shipping--they never get updated or sent. Weeks later I am looking for the refill and customer service sees that it was ordered but you have to "call and talk to so and so" about it. Why?! Just send the dang RX- That's what you're paid to do. Literally taking money from customers and locking up refills and prescription that they cannot even fill. Trying to get them to cancel or transfer is an equal pain in the butt-- especially if they waited until right before closing to let you know (i.e. YOU called to find out what happened). Why can we not call customers or notify when there is an issue??-- I suspect they cannot keep up with the issues anymore and rely on irritated customers to call them to make sure they're filling the RX that was entrusted to them. This is BROKEN. We are done with Walgreens.

My experience with Walgreens was overall disappointing. I had to deal with extremely long wait times at the pharmacy and drive-thru, and getting my prescription ready took much longer than expected. The phone service was also frustrating, as I sometimes felt that the staff were rude or unwilling to help. That said, I have also encountered a few employees who were genuinely kind, friendly, and helpful, which made those visits much better. Unfortunately, the inconsistent service and long delays have made my overall experience with Walgreens less than satisfactory.

What Works WellFriendly Staff: The employees are consistently welcoming, helpful, and polite during visits.Seasonal Items: There is always a great variety of fun and relevant holiday and seasonal products.Areas for ImprovementFront Displays: The promotional sections near the entrance frequently look messy and disorganized.Visual Clutter: Too many sales signs are posted, making it overwhelming to find actual deals.Register Lines: Wait times can be long, and management needs to open more registers during busy hours.Overall, it is a solid choice for quick essentials, but a cleaner presentation and faster checkout would greatly improve the experience.

Walgreens' cashiers and perhaps others in the pharmacy dept on Lawndale Drive in Greensboro need some lessons in respect, professionalism and plain common sense. Tall black young lady asked me loudly for my address AFTER I gave her my license. She said I need you to say it.....WHO carries someone else's license to pick up your own prescription. I do not like saying that info out loud for my own privacy protection. Then she had the audacity to slide it back to me rather forcefully and when I said thank you, twice, she says um hm...sarcastically smiling then before I even left the area they're laughing at me. When I asked what was so funny they continued to laugh. I spoke with a manager and she said she'd speak to them. Too late..this is the 2nd time they were unprofessional and I personally will be transferring all my prescriptions to either CVS or Harris Teeter....as soon as possible. Ridiculous

I make memorial canvas art and have my local Walgreens team print them for me on canvas prints with frame. They have always been awesome. I only recall one time there seemed to be an issue with the print and they printed it 3 times for me to get me the best quality. So happy with my experiences that I have had so far.

Since Walgreen's went private they have gone downhill. So many scripts are now filled off site with no immediate pickup. REALLY? WHAT PHARMACY DOESN'T HAVE MEDICINE? Today another prescription with an email saying we don't have but are ordering. No mention of when it will arrive. This isn't acceptable. Respond to the email and learn "this is an unmonitored email".

I live in Corinth Texas I’m a 61 year old four times colon cancer survivor, I have been on pain medications and high blood pressure medications for years starting in 2004 , my surgeon that did my colon dissection told me I would have to be on pain medication for the rest of my life because of all the surgeries I had in 2025 and asian pharmacist who work for Walgreen had began to refuse to give me my pain medication at first I thought he was an ass . I explained to him why I was on these different medication’s because of my colon surgeries and he persisted on telling me he knew Best than my doctors as it prolong I began to realize that this wasn’t normal. I started to feel targeted by my race. I contacted Walgreens numerous of times about this agent pharmacist he had me going to Walgreens out of my city to get my prescriptions fighting this monster of colon cancer every day stress now I have to fight a pharmacist at Walgreens for my pain medication. The pain medication helped me get out of bed and live a piece of a normal life distress, a brought on me makes me have a hard time to sleep thinking what’s gonna happen next month? They told me Walgreens changed their policies on pain medication, but when I go to Walgreens out of my city, they give me my medication right fast. I am beginning to think of seeking legal actions against Walgreens. I have called them numerous of times and informed them of this pharmacist. I feel discriminated against every time I go pick up any medications. He give me to run around my pain medication‘s my blood pressure medication and my anxiety medication. I know I don’t have long to live because this Cancer keeps coming back, but I would love to have a piece of mine knowing that I can have my meds that gives me a little comfort in living so I can get out of bed sit and talk to my loved ones so I’m asking Walgreens to stand up for a Cancer patient so the next one won’t have to go through this so if there’s any corporate members who read this, please contact me and let’s discuss how I can move forward and removing this stress that keeps me up at night thank you. I look forward in speaking with you.