WalgreensReviews of walgreens.com

I was on hold for 34 minutes to ask a question about my script. Someone would pick up and put me back on hold. I had to call the 877 number and got connected in less than 3 minutes. Pharmacy told me my medication brand was not in stock. I would need to come in the next day after 2 pm. Wow Walgreens you are slipping. You were always better then other Pharmacies in the neighborhood. You lost all you good customer service employees.

I wanted to vent on Reddit through the Walgreens thread but didn’t realize it was for employees so I talked about the visa vanilla gift cards and how I purchased and loaded it with 300 dollars and realized four of the numbers where scratched off before I even made it outside I quickly returned to show what it was only to be told no refunds and noticed they where not at all surprised. Well Reddit let me understand what the environment around these gift cards at Walgreens is really like and after dealing with the visa vanilla gift card customer service and a Walgreens mgr I see it’s a money trap niether want anything to really do with helping and in short there is no refund the one I got looks very much so like inside job Walgreens understands this and instead of considering taking theft prone gift cards off shelves they simply implement a no refund policy I’m sure do to there data telling them this item is very compromised they care not for us the consumer walgreens doesn’t really care about us

after waiting for 2hr on hold with what started with only 3 callers ahead of me is very disappointing that they can’t even take the time to address my concerns about them not having my medication i understand why they have a low customer satisfaction rating

Your company is negligent. Downright negligent. I guess I am supposed to skip a refill for my Quetiapine 200 mg. I last picked it up on 2-28-2025, but it cannot be refilled till 4-22-2025, according to the chat representative. I am going to be without my Quetiapine. Quetiapine. I guess I get to take a month’s break from it? I have to contact you people literally every month. I have proof from your customer service online chat person. I was gonna post the screenshots from the customer representative on the online chat, but it looks like it’s not an option on this platform. I contact you people every, single month with errors like this. I am going to the BBB. You lost your chance to finally rectify the fact that there are errors every, single month I try to get a refill. And now you want me to go an entire month without my psychiatric medication? Negligent. I could see one error in the system, but it’s every, single month that something like this occurs. Every, single month. If I have to post to your social media in order to get my QUETIAPINE, so be it. Every, single month I have to talk to you people about some kind of issue. Not blaming the representative himself, but your company over all. Edit: The store manager where I pick up my medication left me on hold for an entire hour when I called to get my issue investigated.

Only one star because you have to in order to review.The Walgreens on East Hanbury Road Chesapeake..terrible terrible service.Slow,rude,do not fill medicine like they should then sends your prescriptions off to other pharmacies like CVS to be filled when they don't take your Insurance and you weren't even informed they were sending them anywhere.Im just done with Walgreens and I have been with them a while even my spouse was with them.Dont waste your time with this Walgreens..not worth it.

Some 20 something web developer decided to compensate for the dismal pharmacy customer service by "going digital." Now you have to "check in" at digital kiosk like you're there for a new driver's license. MOVE YOUR PRESCRIPTIONS before it's too late!!!!!

My start with Walgreens store number (15446) was not pleasant. I was threatened on my second week of working there. Former store manager “Tyree Clayton” and former Pharmacy Operations Manager “Donna Roberson” stated that I would be “kicked out” from working in the pharmacy if I didn’t move quick enough. At this time, I was asked to take care of the drive thru line, front counter, pick up the phone, and complete the prescription delete list, simultaneously. I was still getting familiar with the workplace, so that was quite despicable to say. Meanwhile, instead of getting offered help from my coworkers they were talking amongst themselves, laughing and joking instead. The manager by the name of “Tracy Greer” from store number 15446 and District Manager “David Dixon” were alerted about the schedule conflict that affected my attendance points, due to the schedule being changed last minute. I also was not notified of the schedule change. With this in mind, the following week schedule continued to be posted on the last day of the previous schedule. However, I did contact HR about this issue in hope that it would be resolved. Furthermore, I worked so hard in my position and also received positive ratings from customers and employees. I would also stay late, come in early, and even train new employees. Despite of my hard work, I was still given a rating that totally didn’t align with my work ethic. I was given this rating by “Tracy Greer”, the store manager who barely would come to help the pharmacy to see my strong work ethic and diligence. I sense that I was given this unfair score due to me constantly contacting HR about her lacking on the schedule.

Called to ask about a prescription after checking online and not finding my answer and Pharmacy tech was extremely rude, curt and very unhelpful. Don’t give a customer the option to speak to a pharmacist unless you’re really willing to help them! Not sure how this company still stays in business!