WalgreensReviews of walgreens.com

Well, I see I’m not the only one that hates Walgreens. I come in to pick up my prescriptions and show teddy that when I select a prescription it has a little bottle box on it and I have to restart the app. Not customer friendly Teddy says people have been telling him about it and I’ll need to contact Walgreens. I tell him that’s what I’m doing, telling him the apps messed up. He tells me he doesn't have anything to do with the app, I’ll have to contact Walgreens them about the app. iI it easier for me to do that when I don’t know who I’m supposed to contact or for this kid that works there to contact the necessary party. What is wrong with customer service that no one thinks anything is their job except to ring you up and get you out of the dead pharmacy???

Walgreens has been going down the toilets in the Pandemic, always out of stocks, late in filling needed prescriptions, staffs is condescending and down right rude accept for few of the pharmacist that trying to do their best, high staffs turn over. Drives thru is a jokes.. CVS does not shut down for daily lunches, they do not assigned any one to tending the drive thru similar to CVS.

I’ve shopped in this Walgreens for eight years (Walgreens on 46 and Bus 35 in New Braunfels, TX). I had a sweater on today because it’s cold in the store. A lady comes up and asked if I needed help, and I replied I was browsing. I went through every aisle in the store and then noticed a couple of them, including the lady that asked me if I needed help, standing around where I was at. A Second Lady stuck her head around the corner asking if I needed help, and again, I didn’t. When I went to get in line the First Lady walked up to me, stood really close and said if I was planning on stealing, don’t. I’ve never stolen anything in my 54 years. She profiled me because I had a sweater on because the store is cold. I was so hurt and humiliated I don’t think I will ever go back in there and I spend almost 500 a month in that specific store. This was the only day I’ve ever been asked if I needed help in eight years of shopping at this location. I filed a complaint on her with headquarters. I am a remote paralegal and my fun time was going into Walgreens to just browse and shop. Not anymore.

Pharmacy is closed on Sunday it’s a Fortune 500 company. Are you serious? Students don’t count do they?

This place is HORRIBLE. I have called in for my prescription several times, and when I call back, each pharmacy tech tells me there is no order for my medication. I called again today, 05/07/2025, and the pharmacy tech told me she would submit the order, and it will be ready on Friday, 05/09/2025. I will check Friday, if it's not ready, I will never return there. I wish I could provide a negative ZERO (0) rating; this is how horrible this place truly is.

Amazingly consistent poor service. A guy came in from the drive up Rx window very angry that the pharmacist left him waiting so long he had to come in the store. The Survey on the receipt is not working but does take you to non Walgreens sites.

I do all my shopping online. Walgreens.com has the worse website for ordering. I get excited to use my codes and get some great deals but there's ALWAYS glitches. I've spent hours trying to get everything to run smoothly. I finally get to the "Submit Order" (after messing with the site throughout day, and it won't go through due to "site issues." Walgreens.com has ISSUES every single time I order. I keep telling myself to stop trying to shop at Walgreens.com because the entire experience is stressful.

I attempted to pay for a $14 pickup order, across the course of 2 hours, making multiple calls to the credit card bank & Walgreens customer service, attempting to learn why the site kept rejecting the payment, only to, finally, be told ANY address with a PO Box is automatically declined. They could have saved me a lot of aggravation if they had just included that info inside the payment screens. Amazon sure doesn't have to worry much about these folks.