WalgreensReviews of walgreens.com

First let me state, if i could give zero stars I would and I don't take that lightly. Our company orders 90 for the price of 60 days for prescriptions available that way. I have had two major shortages of pills that are life saving pills since January and May hasn't even finished. They lied to me multiple times, telling me that it was my doctors fault, who I have been under his care for over 30 years. When I called my doctor, they not only told me that Walgreens was lying about the quantity, but sent me a copy of the script. During my 7 attempts to fix these issues, I am now short, 180 tablets of one drug, and where all of my prescriptions were written at one time, Walgreens has not filled them at the same time. now i have 4 prescriptions coming from them with three different dates. I hope this causes me a seizure so they can meet my attorney. So I have temporarily used out of pocket monies to get my scripts filled and will work my hardest to ensure, no other fine people have to experience this horrible service. DO NOT USE THEM UNLESS THERE IS NO OTHER OPTION. If that is the case, I feel sorry for you. I also was pushed from rep to rep lying to me. each time I has asked for a supervisor (trying not to be a Karen) they just moved me internally.

We had people in line at the check out when all of the sudden checker says come back to photo's. Every rude person in there cut to the front where people were waiting to check out got pushed to the back. You cant even have a manager that would help!!! Evidently not in Daytona Beach Shores... GUESS what it is memorial weekend and you could not add staff? Shame on you

If no stars was an option they would have gotten just that. I have been on the phone for over 1 hour going 1:30 the phone trying to reach a pharmacy technician. I been waiting on medication to be ready for a whole day. Mind you I have already showed up to the pharmacy and they said they weren’t even working on it but will get it ready and it hasn’t been ready. They are so unprofessional and don’t care about anything. If you want a hassle for your medication send it their way. NEVER AGAIN.

Been using this one on Washington for YEARS literally had a prescription with ivermectin the counter pain meds I told them I just wanted my important prescriptions. And ibuprofen makes my stomach hurt real bad . THEY REFUSED TO GIVE ME MY DA*N MEDS UNTIL I PAID FOR THE IBUPROFEN. WTF never in my life. Like makes non sense

the pharmacy dept's Robot line is terribly flawed and dangerous. On 5-18-25, I repeatedly called the pharmacy automated line to get the status of my prescription pick up. From morning to afternoon, I called repeatedly and was told the "prescrip. was being worked on AND they would let me know when it would be ready". Finally, late in the afternoon, I called again and was told that it was still being worked on AND ** that I should come by and "pick it up". I was puzzled at the conflicting response and called again. Same automated and insane status rept and that it was "NOT ready" and yet -- "it WAS ready". Conflicting info. Now I called the store cashier about this and she told me the pharmacy was now closed. Thanks Walgreens for your incredible rudeness, inaccuracies, & greed. I will tell everyone I know and the Internet as well. I will seek out a different pharmacy. This beef with Walgreen's is a long standing one. I should have left last year while things were better in the pharmacy.

Walgreens especially Summer/Perkins in Memphis is an absolute joke. Not sure how anyone in the pharmacy has a license to practice. I will be going elsewhere, cannot stand wasting anymore time on their incompetence.

I am a counselor with the Missouri SHIP program. A client came to my office concerned that he was overcharged for his prescription. I waited with him until 2 PM to call the local Walgreens, as that is when the pharmacy reopens after lunch. After a 20-minute hold, a staff member answered. I began explaining who I was and asked whether Walgreens bills MO HealthNet (Medicaid) as secondary after Medicare Part D. The call was abruptly disconnected. I called back and asked to speak with the manager. Lyndsey answered, said she’d transfer me to the pharmacy, and placed me on hold. A different employee picked up; when I asked for Lyndsey, she said Lyndsey was in the pharmacy. I was placed on hold again and then connected with Sydney, who I had to re-explain everything to. I provided the client’s name and medication. Sydney said the claim was processed through both Part D and Medicaid, and the copay was $4.90. I explained this amount indicated MORx hadn’t covered its 50%, and that the client should owe only $2.45. Sydney insisted he could "do the math" and was dismissive. The client later visited the store with his receipt and ID and was told by staff that "the woman who called tied up the phone lines." He corrected them, explaining he was present during the call and it was Walgreens who placed us on hold. Another staff member rudely asked for his insurance cards again, despite him previously providing them. Frustrated, he mirrored their attitude and voiced his concerns publicly. This incident highlights a need for retraining at this store, particularly regarding MORx and customer service. It’s not the first such report I’ve heard, and in a small community, these issues quickly damage reputations.

App problems and also store excuses if phone tree works. Yet again I have to call and deal with issues about Rx. Whoever designed the App. Please do not give up your day job!! Because the App sucks. Tells me store is closed when it's open, tells me Rx's ready for refill and then cancels them with NO explanation till you fight with phone tree to speak with someone at store (normally between 10-20 mins on hold). I then finally get told this month (after months and months of issues) they go by pick up date, not order date. So if I can't get there right away I have to hope I can stretch my Rx's.