WalgreensReviews of walgreens.com

As of September 24, 2025, I have deliberately removed all of my positive reviews from Trustpilot. This was not because those businesses failed me, but because Trustpilot itself has proven corrupt. They permanently censored my legitimate, fully documented review of eBay (submitted as a registered LLC seller with proof of business activity). Even after providing evidence, their “Content Integrity Team” declared the case closed, keeping my review offline while allowing companies like Rakuten to challenge or suppress critical feedback. By leaving only my negative reviews here, I want to make clear: the imbalance is created by Trustpilot, not by me. My contributions were balanced across 1–5 stars until Trustpilot chose to silence the critical side. This platform does not operate in good faith. I will no longer post reviews here. Instead, I will be reporting my findings to regulators and leaving reviews on platforms Trustpilot cannot manipulate. Update: Trustpilot has begun suppressing my documented reviews, including those backed by proof of identity and purchase. This platform no longer protects transparency — it filters what companies want shown. All future updates will be published off Trustpilot so the full record cannot be buried. Walgreens once felt worth the premium, but those days are gone. Lately I’ve had rude service, long delays, and even one night where staff just walked away after I’d been in the drive-thru line for 30 minutes — no warning they were closing soon. On top of that, the inventory and convenience that used to set Walgreens apart just aren’t there anymore. For the prices they charge, I expect far better. At this point, it’s hard to justify choosing them over competitors.

I have a medication I have to refill each month and have for a long time. Sometimes the refills aren’t accurately reflected on the app so it requires a phone call to refill. So I call when it convenient for me which is sometimes earlier then the refill allows. In turn the refill is delayed and I have to call again to make sure the delay is due to refill being to early . The app only tells you delayed and it will not be rerun when it is time for the refill. Today I spent 2 hours on the phone only to be told to call back tomorrow to refill it again. 45 min on hold only to be hung up on and the rest of the time with customer service fighting to get me to the dispensary who told me to call back tomorrow. I don’t understand why this is acceptable customer service on any level. They need more staff in the dispensary if they can’t answer a phone call.

If you’re wondering why Walgreens is failing, my experience today says it all. I had a prescription called in at 11 a.m. and by 1 p.m. I called to check. After sitting on hold for 40 minutes, I was told it would be ready by 2:30. Come 4 p.m., nothing. I called again, only to be left on hold for an hour before the call was disconnected. This level of “service” is beyond unacceptable. It’s not just inconvenient — it’s downright pathetic. Patients shouldn’t have to chase down their own medication or waste hours listening to hold music. Walgreens has clearly forgotten what customer care even looks like, and it shows. No urgency, no accountability, no respect for people’s time. This is exactly why customers are walking away and the company is spiraling. Save yourself the frustration — go literally anywhere else.

If I could give it zero stars, I would whoever knew that if you buy something at one Walgreens, you can’t return it in another if it’s not in that Wallgreens stock. Stay away and they don’t care either. I was at the one on South Tamiami Trail in Sarasota, Florida…. you can fill in the blank words.

My doctor called in my prescription last Thursday. Walgreens notified me by email that evening that there was a delay because of an insurance problem. The next day I went to the store to check on the prescription. The insurance problem (not sure what it was) had been resolved, but they discovered that the medication was out of stock. I was told it would be in on Monday and I could get the prescription then. I heard nothing on Monday, so went to the store early afternoon Tuesday and was told it had come in but they couldn't have it ready until maybe that evening before closing. Later I called to check on whether it was ready, waited on hold for an hour and 10 minutes only to be disconnected. Went again today and was told AGAIN that it had arrived on the truck but wouldn't be ready until later today. Every time I go to the store there is a long line waiting for the pharmacy, and phoning is not an option because the last call I tried was the SECOND time I was on hold for a very long time before getting disconnected. Based on my experiences and observations, the pharmacy is understaffed and overworked. Two nearby Walgreens have been closed and this one is not organized and staffed to take up the slack. I will be switching pharmacies and I certainly do not recommend using this one.

I was treated with such distain and rudeness today, others in line stepped up for me. After over an hour waiting for my scheduled vaccination appointment, I was forced to go through the same 10-minutes of background info I'd already submitted online hours before prior to my appt. I produced my Medicare card but was told it wasn't needed...just take a seat and wait...for another 45 minutes. Then I'm called to the window and told they needed to see the Medicare care card I never showed to them. "Please review your security cam, and you'll see that I kept trying to show it earlier but told it wasn't needed." "Just have a seat and wait." Another 35 minutes. I'll skip my strong replies, but the manager not only informed me that because I was a "public disturbance" my vaccination was cancelled, I must leave the store immediately, and he's calling the police over an "uncontrollable customer." This from the pharmacy "Trusted since 1901" Manager who called the police: • Alex Koranteng (Va Beach) Manager who ordered me out of the store: • Ryan Rhodes (Va Beach) WALGREENS? NEVER AGAIN.

I arrived at Walgreens at 4:35 to pickup business cards and when I got there, the card weren’t cut properly. I explained that I didn’t want the order if I was paying for something I didn’t receive correctly. As I proceeded to leave the store, I turned back around to ask if they could maybe print the business cards for me and I’ll cut them at home. So two of the reps did just that. After standing in the store for about an 25m.Mr Dale, the manager who cut the cards asked, how can I help. I told him I was having the cards printed again since the first batch didn’t come out right and I’ll just cut them at home. He got frustrated with me telling him this and walked away. After another 25m, I noticed the machine kept stopping and I asked the Manager Mr.Dale if the cards were ready. He said he didn’t know since he wasn’t the one helping me and I needed to ask the person who was helping me since he had already printed off “700 cards” he stated wasn’t helping me anymore since I just wasted his time. I then turn to the young rep and asked are the cards ready? Mr Dale continued to talk at me as I ignored him and worked with the employee who did have a “I can help you” attitude. He said the printer kept stopping so it still had a few more cards to go. Mr Dale the manager then proceeded to reprimand his employee and tell him not to do that ssss again. The young employee stated, “ it wasn’t me”. I continue to sit at the register and by this time, it was 6:05. I then asked the young employee again…”brother are they ready” Mr Dale then proceeded to jump in and say I messed up there printer and I’m “a photographer anyway, why would I be ordering cards from Walgreens.” I ignored him and addressed the young red head employee and stated I’ll just buy those because I only order 200business cards in one order, and 120 in the other. Mr Dale told the young employee we’re not selling those to him because y'all (they) weren’t suppose to print them off this way anyway and begin to get irate. I proceeded to tell the young employee I only order 200 cards but he had a stack in his hand as big as a text book. I asked him how many did he have since there should’ve only been 25 sheets of paper. (each sheet printed 8 cards) Mr. Dale then said, “it don’t matter you’re not getting them, get out.” I continued to talk to the young red head employee who wanted to help, but at this point Mr. Dale made it a point to set a example and told me to get out or I’m calling Sandy Springs. I asked for him to call them. As I was looking at him, his eyes were wide and he was shaking. I asked him if he was ok because he was shaking and he stated I was provoking him. I asked him, provoking you to do what, with my eyes now wide. I’ve been shopping at Walgreens for years and have never experience such disrespect and rudeness. He did call the police and gave them my tag number as he taunted me on my way out the store. I recorded the whole incident on my glasses and will be sending it to management as high as I can go because it’s obvious that people like Mr. Dale aren’t a good representation of the company.

The Walgreens bon Atlantic Blvd in Pompano Beach is the worst pharmacy I ever went to I had lost a controlled substance first time in 20 years at the emergency room my Dr and health insurance overided the cash amount my husband died 2 weeks ago when my regular pharmacy was out of stock I went to Atlantic Blvd pompano Beach FL location the pharmacist was extremely rude like I was a drug seeker for 14 tablets of Alprazalam he refused to fill it my Dr said put him on the phone he refused to speak to her My Dr called back now I'm sitting like a moron crying in a crowded store all because this pharmacist deceided to pre judge I'm a drug addict the Dr called back he then filled the 14 pills till my next prescription is due He had me sitting there over an hour crying and stranger's staring at me it was a horrible experience.How dare this pharmacist deceide he's a physician or that he knows me my profile states I'm a customer for 20 years with Walgreens I think that was disgusting and if you're reading this go to Mom and pop pharmacies these companies don't deserve good customers I'm am also calling coperate as I also am 63 year's old not a teen drug seeking please folks how would you feel in you're own town to be distributed and made to feel like a drug addict he needs to be fired by coperate