VERY SHITTY PHARMACY AND EMPLOYEES. I would give Walgreens a 0 if the…
I would give Walgreens a 0 if the option exist. I had 3 prescriptions, The bottle said 2 refills remain. They told me it was a glitch in the system but one was ready for pickup, All were written at the same appointment so why is only one available, I will be leaving this glitch infested pharmacy, Hopefully they will be closing soon like rumor already has it. DO NOT CHOSE THIS PHARMACY.
DA
DavisR
Very uncooperative and rude
Very uncooperative and rude, even though all prescriptions sent in by a highly recognized surgeon. I’m embarassed by Walgreens. Nurses told me CVS is much better.
ST
Stephanie
More computerized = less service
At 8 am I went into my Dr for a Covid vaccine prescription. At 5pm I made an appointment thru the app. I received a confirmation email. At 6:10 I went to the pharmacy were I had to scan a QRC to check in. The system couldn't find my appointment. I asked at the desk (there were no other customers at the pharmacy). The guy told me to just do the walk-in option. So I did and it made me go through all the questions I had already completed via the app earlier. PIA. Then the guy tried to find me in the system. I've been in the system for over 20 years, for the last 18 I've repeatedly ask for my name to be updated. He had trouble finding me under any combination of my names. Then he found 3 accounts for me and none of them had my prescription. Walgreens pharmacy has gotten progressively worse over the years. The more computerized you've become the less efficient and less friendly. In early September I had gone to urgent care and received 3 prescriptions, it took 8 hours to get it filled. I was very sick and should have had that medication right away. It was only filled because I had a family member go up and wait for it.
The service is none existent. I’M NEVER GOING TO WALGREENS AGAIN.
JC
Janice C.
Want the sale price-give us your personal data to sell
I picked up three boxes of candy marked 1.99 a box or three for 5 dollars. Went to check out. Candy run at 1.99 a box. Ask the clerk if the 3 for 5 price would come at the end. He asked for my rewards card and I said I didn’t have one and didn’t want one. The clerk said I couldn’t get the 5 dollar price without opening a card.I double checked aisle.No card required. Then the manager offered to give me the price “as a favor”
i guess Walgreens is more interested in selling your data than taking cash for the product.
LD
Laura D.
Pésimo servicio el día de hoy paso por…pésimo
Pésimo servicio el día de hoy paso por el lado de la ventanilla y resibi una llamada de la cita de mi esposo que tiene Cáncer y estuve en la llamada pero no tenía carro atrás u cuando termine la llamada la trabajadora estaba molestando ni abia bajado la ventanilla y ya estaba diciéndome cosas cuando le dije que repitiera lo que abia dicho me dijo no que tu medicina no está y toda la gente atrás mirándome ríendoce no se porque contratan personas que no tienen educación y menos consideran ,ella no tenía que quedarse parada mirándome que estaba en al llamada debía moverse atender más personas si es que eso que le molestó no avía carro detrás de mí y me moví cuando miré que venía otro carro ,estas trabajadoras se justifican de lo olgazanas que son miren las cámaras paso a las 4 de la tarde y van a mirar su aptitud de esta persona y ya los cambiamos a otra farmacia con más profesionalismo y más ética y esto pasó en el Walgreens de 1330 E University ave Des Moines
TH
Terry H.
The worst pharmacy
The worst pharmacy. I've waited a week to fill a very basic prescription. Every day I log into the app it states it will be delivered the next day. I paid for same day delivery, and when it finally goes out for delivery it says it will be delivered two days later. I'm done with Walgreens. I went to Stefon (518) 895-4764 and from then things have never been the same and I’m indeed grateful.
LM
Lisa M.
Has anyone else had a horrible…
Has anyone else had a horrible experience with the Walgreens on 975 W South Airport Rd, Traverse City, MI 49686? This place frequently fails to refill prescriptions and is chronically understaffed. For instance, today, my partner's doctor's office called and told them they had called in his prescription the week prior. We received notification that the prescriptions (two) were ready to be picked up. When we drove up to pick up the medicine, the person working the drive-through said there weren't any prescriptions for pickup. This has happened to other prescriptions from this location, so it's a chronic problem. As a response, my partner immediately called the doctor and was told that both prescriptions had been called on September 18th. Today is the 23rd. So, we called Walgreens back. That call lasted 1 hour and 32 minutes without anyone speaking. Long wait times are the norm at this store. When someone did get on the line, my partner simply asked if it was acceptable to keep someone on the phone for an hour and 32 minutes (no anger or disrespect). The response from the guy working in the pharmacy was, "We only have two people in the pharmacy, and I don't have time for this." This was followed by a CLICK, then by the "beep! beep" your phone makes when a call has ended from the other person. I was LMAO because I was so shocked and thought that dude had Grand Canyon-sized balls. Anyway, my advice is, if you hate your partner and don't care if they last much longer, make this the pharmacy that will make those dreams come true. On the other hand, if you have someone you love, stay far, far away unless you want to see some dude with the biggest sack in Traverse City.
FO
Fernando O.
BAD COSTUMER SERVICE ON THE PHONE
This is a review about the bad costumer service on the phone. He didn't give me information about my order. I just wanted to know if my order was ready to pick up, and he was unable to provide me with an answer. Then he left and left waiting on the phone. I still cannot pick up my order. Very disappointed with Walgreens Store #3471, in Clearwater, Florida.