Mr. D.
DEATH of courteousness
What happened to the friendly Pharmacist. You know the one that called you Doctor when there was a discrepancy in written scripts from month to month. What Happened to courteous and kind customer service. It died
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Mr. D.
What happened to the friendly Pharmacist. You know the one that called you Doctor when there was a discrepancy in written scripts from month to month. What Happened to courteous and kind customer service. It died
Oliver O.
Manager of San Diego Hillcrest store is mentally ill in my mind. Yelling and screaming at customers. Obviously me thinking he has mental problems is my opinion and governed by freedom of speech. I just dont think he is fit for the job. Good luck to everyone there.
Earl S.
Walgreens sucks!!!! Raised the price of my medication $16.00!! Great job to screw people during a national crisis!!! Everything will be going to CVS from now on!!!!!!!!
valerie
the walgreen workers at my local store are lovely. AND UPDATE !!!!! walgreens corporate has decided to give them hazard pay.. for working during the pandemic. good leadership. never enough . you can't pay a person enough to risk their lives for the rest of us.. but this is a good start and a good example . my parents worked at a walgreens in minneapolis . so, i exist. and , here i am... thank you , walgreens keep it up.. thank you!!!!.
Kaye
I bought a Walgreens Latinoamerica phone card at the Beverly Walgreens on Elliott St. I bought these cards here for the past 10 years. On this one occasion the cashier did not activate the card so when I tried to use it, it would not work. I called the phone card company and they told me to take the card back to the store and have them give me a replacement card. When I got to the store, the employees said they don't do that. I explained to the manager whose name is Garfield, the problem I was having. He did not believe me. I asked him to call the phone card company because they would have a record of my conversation with them and they advised me to come to the store and ask for a new card.The manager refused to call and his response to me was that he was "too busy" to call. There were no other customers in the store at that time. I was very disappointed in the customer service I received at this Walgreens. I would never shop at this location anymore even though I could walk to it from my home. I have worked in customer service for 11 years and I would never treat a regular customer this way. I will never shop at this Walgreens in the future. All I wanted was a card that was activated so I could use it. I was not asking for my money to be refunded. This happened before the COVID-19 situation so there was no excuse for this type of service.
Keira B.
The 24 hour Walgreens Pharmacy in Orland Park is usually very pleasant when phoning in any questions. During this COVID pandemic, I have been taking care of my mother’s prescriptions since I try to go see her once a month. The “Pharmacist” or technician named Dawn was so unbelievably rude, very short with me, would not let me finish asking a question since I guess my preamble must’ve taken too long for her precious time at 1:30AM (right before their meal break) I called back to ask her name to inquire why she was so rude and she claimed I wasn’t getting to the point and that she couldn’t give out my mother’s medication information, which I’ve NEVER had a problem with considering I’ve always dealt with and picked up my mom’s prescriptions with NO problems. Plus they were for an antidepressant which isn’t even a controlled substance. Then she HUNG UP on me!! I will continue to make sure to call other Walgreens customer service lines and spread the word about this horrible woman since she has absolutely NO skill in providing customer service in a cordial way! I have never been talked to by a Walgreens pharmacy in this matter and will be switching my mother’s prescriptions all to a different pharmacy at a different store from now on. I understand people can get in bad moods, but I had just gotten off an 18 hour shift at Saint Joseph’s hospital in Joliet dealing with very sick people. Only to come home to deal with this witch. This will not be my only complaint against her and I will continue to do so until there is something done about this horrible woman! If anyone was talked to in this manner, they would be upset. But the fact that for some reason these technicians think they are doctors is laughable!
Abi L.
horrible workers. unkind. horrible. the workers gave me a unfair return. horrible. unkind. and unthoughtful. never shopping there again.
David S.
Hi my name is David Simon I just had the best experience my life with an employee on Camelback and Dysart in Arizona I walked in with a list for my mother-in-law and said I need help with this list this wonderful employee came around the corner and said I'll help you she said grab a cart it's not that she helped me so much it's just I was having a sad day and she brighten me up with her smile and just the caring mode that she was her name is Treyce Habura if there was more people like her in this world it would be perfect world and I want her recognized of a wonderful employee she is thank you for hiring her I can't wait to go back to Walgreens just to say I ♥️ I'm 57 years old I've never had an experience like that you have wonderful employee and she should be recognized for her effort!! Thank you Walgreens 😊