WalgreensReviews of walgreens.com

Act like they don't know what come with my United healthcare insurance

Took 15 Days to ship won't d get for 23

I was just at the drive through located at 215 Palm Coast Parkway in Palm Coast, Florida. The old man with the earring at the window was beyond rude! I have gone to Walgreens for over 20 years and never have I been treated with such disrespect. I understand this pandemic has people on edge but no need to lose sight of positive experiences for the customers!

Survey# 0321-1219-224 I would like to thank Anthony for his attention and kindness.⭐️⭐️⭐️⭐️⭐️

this walgreens located at 299 broadway in somerville. when you tried to call you wait like an hour while waiting they keep saying 3 callers ahead of you then two then one then they hung up when it is your turn. it is so sad. this happen to me twice. so i am changing to CVS. i was a customer of Rite Aid but Walgreens took over and become bad.

The staff in West Windsor, NJ is totally incompetent, inefficient, unhelpful and lacks initiative. I deal with problems from their pharmacy every single month, without fail. I've asked 6 times now to get text messages when my prescriptions are ready, and every time they take my number and input it, make promises, then nothing happens. If I don't call them, they will just sit on my prescription order without filling it for no reason. When I called, a recording told me every day that they're working on the order. 4 days later, I finally got through to them and they told me it will be ready in 20 minutes. Which means they just let the orders sit there rather than filling them. Now when you call, after being on hold for a while, you get connected to some random Walgreen's rep who wastes your time because they're completely in the dark about your situation and anything going on in your pharmacy. They give me incorrect information ("no, your medication is not in stock at your local Walgreen's" which is untrue), and are totally unhelpful. When they finally say "I don't know" for the fifth time, they connect you to the actual pharmacy, where I'm put on hold AGAIN until I have to hang up because the wait is so long. Just connect me in the first place! The people at Walgreen's have been rude, apathetic, unknowledgeable, and they consistently give me misinformation. They refused to fill my full prescription recently despite my doc's script for a month's worth. They've told me that they won't tell me when my meds are ready. That they won't order my meds if they're not currently in stock. That they don't have a clue when it WILL be in stock because they don't know if they'll even order it. There are never any real explanations. Just laziness and incompetence. It's really disappointing and extremely frustrating. They're very consistent in giving extremely poor, inefficient service.

I really hate to give them a bad review but the staff there at Walgreen in Harbor city is incompetent. My mom's package got deliver there by FedEx 5/3/20, my mom call and give them tracking number, they insisted the package didn't get deliver without even looking and checking.... mom even went there in person to find out where is this $100 package at. The staff there didn't have the common sense the dig harder, spoke to Cynthia suppose to be the store manager she claimed, call on 4/18/20 gave her my number, this Cynthia didn't have the common sense to give me update between Sat noon til Tuesday at all, I had to call to rebuke her and found out there is a Sara also claimed to be a store manager. They both "seemed" to fight over the title and didn't do their job. As result my poor mom's $100 package got send back because of the incompetent of the staff. If I were you guys, don't trust Walgreen to the FedEx drop off location, they are not competent at what they do at all, very disappointing. Change another location to your family or something.

In-store shopping amazing. I highly recommend.