WalgreensReviews of walgreens.com

DO NOT USE THE ONLINE PICK UP!!!! IT DOES NOT WORK!!!!!! I placed an order today at 5:09pm and received a text message confirmation along with a email confirmation. The order is supposed to be ready “ in as little as 30 minutes” ( according to their website and online ads). I went to the store around 6:15pm (1 hour 6 minutes later) and my order still wasn’t ready. I grabbed a few more items that I wanted that had to be purchased in store to receive the register rewards. I spoke to 3 employees and none were very helpful and kept saying “there wasn’t anything they could do until the order came in”. When I arrived there were NO orders sitting on the counter behind the photo/register area. Finally I put all of the items on my shopping order in a cart because there were only a few on the shelves. I stayed there from 6:15 to 7:45pm and the order never came through. I showed the acting manager the email confirmation along with my bank card info showing the amount pending upon completion of the transaction ( the bank set aside the money from my original total).......still they wouldn’t/couldn’t do anything to help me. I called Walgreens Corporate and the rep “ opened a ticket”( basically filing a complaint) to no avail because I still left without my order almost 1.5 hours later. I’m pretty sure that’s false advertisement because there isn’t a “disclaimer” about the 30 minutes timeframe starting when the store received the order. Finally I asked one of the employees if he could hold the basket of items behind the counter and out my name & order number on the basket for when my order finally hits the store computer system. He did that but I have a feeling everything will be put back on the shelf😳😳😳 When I got home, I called Walgreens Corporate again but they close at 8:00pm in spite of one of the employees telling the 800 number was 24 hours🧐🧐🧐

Walgreens is still currently selling Regal gift cards in their stores. Regal went out of business Oct 5th. It is now Dec 5th. Gift cards are non refundable so I am stuck w 2 gift cards purchased in Nov for a business that did not survive Covid. Unethical and theft selling items that are worthless.

Very bad experience 😡😡

Constantly having to wait at the photo counter for an employee. I just need to pick up some photos and I have had three pass by me.

Went in because I thought I received the wrong prescription as it was another completely different name than what I’ve always gotten for years. I went in and asked and the pharmacy tech, she was extremely condescending and was talking down to me as if I was stupid and should know that they are the same thing. Did not even give me a definite answer and overall was rude.

I wish I could give a minus star. The Walgreens on Kings Hwy, Port Charlotte, FL is the absolute worst pharmacy!!! If you call you'll be waiting 12+ mintues and they take forever to fill a prescription! My doctor sent in a script for a heart medication early in the morning, first I was told it came in as a duplicate, then it was an insurance issue, then out of the blue they auto requested a 90 day supply (no one requested) and was waited for my doctor's approval. So the meds went on hold! Never calling me or texting me, they just put the script on hold for about 6 hrs never to call me or my doctor! Once they gave me the WRONG pills!!! They could have killed me!! I had to call multiple time, sit on hold, then go to the store and make a small scene. They couldn't find my script and they looked like the 3 Stooges behind the counter looking for my prescription!! Couldn't find it! Finally they found my script, but lost my rewards and app didn't show up.

Bought 14 items, one was shorted that cost $5.99. They were out of stock to reship and refunded only $4.99 because I used a rewards dollar on the entire order. Really? You took the reward dollar off of the item you shorted instead of applying it to the other 13 items. Called, wrote, and finally called corporate. Customer service rep at corporate could not put together a sentence that made sense. Finally hung up after 30 torturous minutes of trying to file my complaint on behalf of all the people who they are doing this to.

I wish negative star rating was available. I placed an order for pick up. It happened to be part of a birthday gift for a birthday party I missed because not only did it turn out they did not even have that item in stock, but for over an hour I was on hold for their customer service. As it turns out, Walgreens puts a hold on your funds whether or not they intend on fulfilling the order. So because they lied about supply I was still unable to purchase anything else for the birthday girl. I'm not a person with unlimited funds so when there is a hold on my account, it's just the same as me not having any money. The best part about it 4 days later that hold is still there. Absolutely, the worst experience I've ever had anywhere