WalgreensReviews of walgreens.com

I’ve used Walgreens my entire life and never had an issue until now. After their dealing of my COVID test (lying and placing the blame on others), I will never use them again. I had bad allergies and a sinus infection with some symptom similar to COVID, so I was able to get a rapid test through them and PWN Health. I was told (November 19th) my test would take anywhere from 1 to 24 hours. As it is the holidays and more people are getting tested, I expected 24 hours. I was later told because an increase in tests, it would be one to two business days. After 3 business days, I was told that Walgreens does not have a COVID lab. I later found out that was a lie. They not even only had a lab, but their lab had no clue about my specimen 4 business days later. I was encouraged not to get retested because my claim was being “escalated.” After a week, I am now at risk of missing a SMALL (5 person) gathering with parents and brothers because they were not able to hold themselves accountable. I have missed days of work from both of my jobs and have not been able to get paid because I trusted Walgreens. 1 star is too much

Your auto refill order is scheduled for pick up on Sun, Nov 22, 2020. We'll send another email when your order is ready. Got message on Nov 19, 2020. Went today (Nov 25, 2020) to pick up meds. and big surprise they're not ready. The Walgreens in Jacksonville, AR is horrible and the one in Sherwood is not any better.

Pharmacist Decker from Walgreens, Sidney, NY, has been very rude with me. The most disappointing thing is that she is also the manager of the pharmacy. Extremely unpleasant experience in speaking with her on the phone.

I had no choice but to give them one star. I placed an order for photo thank you cards and paid for expedited shipment with a delivery date of 11/18. I have not received my order as yet. I emailed their customer service department yesterday and advised them that I was not satisfied that not only have I not received my order as yet but same was showing as “in progress”. I checked my order status today and it shows as “being created”. It has taken 10 days for them to start processing my order. I have not heard back from their customer service department either. Sorry but this is totally unacceptable.

The Walgreesn in Ruherford NJ is forcing you to buy only 1 paper product so it's either tissues or toilet paper, I can understnd if its 2 of the same but this is 2 different products....was trying to buy for my 85 year old mother and could only get one. TERRIBLE and the associte behind the counter could not care at all....CLASSLESS AND HORRIBLE SERVICE, do yourself a favor and find somewhere els to shop

Walgreens advertises Covid Testing on its website. My son needed to be tested to travel home. We went through the screening process and were given an appointment time. He arrived and a sign said come back tomorrow, testing canceled at Walgreens in Lubbock. No one in the store could answer any questions, and just gave him a number to call which no one answered. The next day he came back to the same sign. Because of this, he was not able to fly. Walgreens handled this so badly, not even returning calls or giving options through customer service. Do not schedule appoints here if you need that appointment.

Very disappointed in Walgreens Pharmacy service!! I received an automated call on Sunday afternoon that said a prescription was ready for pickup. From prior experience, I waited until Monday before I went to pick it up. Upon arrival, I had to wait 20 minutes in line -- there was a long line, so, that's understandable. When I spoke to the Pharmacist, I'm told the prescription won't be ready for about 30 minutes. I told them, I'll pick it up tomorrow. We always get calls that a prescription is ready for pickup, we wait a few hours, then pick it up. Later the same or next day, we receive another call that a prescription is ready for pickup. On numerous occasions, we arrive at the Pharmacy, we're told there's nothing to be picked up -- it's already been picked up!! Don't call customers to tell them their prescription is ready, only to be told it will be ready in about 30 minutes, and when a prescription "has been picked up", don't call to say a prescription is ready for pick up. Ironically, as I'm writing this review, the Walgreen Pharmacy calls and said a prescription was ready for pickup -- I just left Walgreens and the prescription is not ready for pickup. When in fact, when I got home, my wife called the Pharmacy and the Pharmacist told my wife on the phone, her prescription won't be ready until tomorrow. I understand things do happen, but this appears to be routine with the Walgreens Pharmacy. The only response we get from the Pharmacist when this happens is -- oh, I'm sorry!! C'mon Walgreens, with today's technology, you can do better than this! When Right Aid was our Pharmacy, this was never an issue. Based on other reviews posted, it seems Walgreens is fully aware that their Pharmacy automated notification system has major issues. I'm not particularly blaming the Pharmacist, it's seems to be an issue with the system they have to use.

Walgreens SUCKS GET A NEW F-ING PHONE SYSTEM AND HIRE MORE PEOPLE AT THE GOD DAMN PHARMACY WHAT IS WRONG WITH YOU