James
I wouldn't trust Walgreen's with caring…
I wouldn't trust Walgreen's with caring for a rock. Last week, we used the online portal to make a reservation for our COVID vaccinations. We entered all our data...phone, text, email, etc. and get a confirmation number. We arrived at the store to find a sign in the door saying "all COVID vaccination appointments are cancelled." Apparently, they just collect all our contact data for marketing purposes, because they sure didn't contact us before we arrived at the store. This morning, I again scheduled new appointments. I received a date, time, and confirmation number. So my wife takes a drive over to the store and the employee tells her that they'll cancel the appointments tomorrow. It was another "system problem." System problem? Any system is only as good as the people programming it. Which has caused me to re-evaluate my relationship with Walgreens. Do I really want to use a pharmacy that has consistent "system problems" for my medications? Will it be a "system problem" that screws up a prescription? Dosage? Bye Bye Walgreens.


