Roger O.
Online system is awful
Online system is awful. System does not allow password reset. Any attempt freezes the account. Neither chat or telephone support were able to fix it. Walgreens needs to hire some professional IT staff.
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Roger O.
Online system is awful. System does not allow password reset. Any attempt freezes the account. Neither chat or telephone support were able to fix it. Walgreens needs to hire some professional IT staff.
Alex H.
Walgreens refuse to accept a government-issued ID because it does not fit the liberal narrative apparently the government issued ID was a concealed carry permit but it is still a government-issued federally recognized form of identification with name birthday photo identification and a ID number they drastically need to change their policy about not accepting all forms of government issued ID
Jolene N.
Mormon coulee rd store in lacrosse wi 54601 A must share for all who shop at Walgreens!!! Yesterday I went there, I had several pampers coupons and pampers wipes coupons that I clipped digitally from they're website to my Walgreens account. I go to check out and the manager at the store on Mormon Coulee Rd told me because they didn't show up on his register, that he wouldn't honor them. He said that they're new policy is that they only honor the lowest coupon that shows up. Yet.... I got the coupons from they're site, and none of them were expired. Why in the hell do they have manufacturer's coupons on they're site then??? I will be calling corporate in the morning. Hope they enjoy all the business they are going to loose. People specifically shop there because of the coupons and rewards cash!!! The manager I had the displeasure of dealing with is named Cody.
Betty H.
3077 54th ave St. Petersburg Florida...is the worst ..Carter was the best one ..there!!! I’m not sure if Steve is manager ...but the guy is the worst!!!! When u call they never answer or put you on hold forever if the do answer....terrible!!!!
Ashleigh R.
Recently I was prescribed a medication for depression. I was astonished when the pharmacy called me today to check on me. They called just to see how I was and since I am depressed it was absolutely amazing, I really believe that they could save a life that way. The Walgreens in Vernal Utah went above and beyond what was expected I give them an A+. I really wish I could remember the man’s name that called me I feel really bad that I don’t but he was very compassionate and wanted to help.Thanks for making a difference!
Donald M.
Unprofessional staff @ 9th st. Walgreens Oshkosh Wi.
Reign L.
The Walgreens on Shadow Creek Parkway is the worst store I have ever stepped foot in. I placed an order online only to get to the store and be told that I had to call customer service because the manager couldn’t help me. While in the middle of a pandemic you would think that a multimillion dollar company would have the online order process better. I said all that to say I didn’t get my items and had to file a claim with my bank to get my money.
K T.
Down right disgusting service. Online prescription through the mail is so unreliable. Calling the customer service is a joke, I was either hung up on after being put on hold or the representative never returned on the line. It's such a joke, three days later and hours of being in hold, or representatives who could not help, I cancelled my online mail order. After meds showed up 6 days late. The experience was horrific.