WalgreensReviews of walgreens.com

I went to the Walgreens near my house which is less than 1 mile away. The customer service at this location is absolutely horrible (16244 S.Post Oak Rd. Houston, Texas 77053#07213) This is very disappointing because this store serves a large community. No one greets you. There is always a lack of push carts, because the store clerks are using them for restocking etc. I recently made a purchase and again no greeting, no eye contact. The rep did not even mention the fact that I had cash rewards for $3.18. I had to ask if there were any rewards. She acted as though it was an inconvenience to go back and add my rewards. It is very disappointing to experience this type of customer care.

It is impossible to get in touch with the pharmacies I deal with in Massachusetts (King Street) and New Hampshire.

Walgreens staffing is to the minimum. Multiple times we have waited over an hour for a prescription at the window. Definitely transferring prescriptions to a different pharmacy.

I wish I could leave no stars. Their pharmacy used to be a decent place, but may be the single worst pharmacy in existence today. You can't talk to anybody at the location instead you get a person in a call center. They also send all my perscriptions to an outside facility to be filled even when the doctor office calls, It can take 2-4 days to get the medicine from the outside facility unless I drive to the pharmacy and ask to have it filled and then its another hour. Maybe they should just fully go out of business and end this misery. They absolutely suck as a pharmacy. Time to go somewhere else.

Very poor customer servive. Customer representatives when you call their 800 numbers dont help you at all. They are lazy helping you what you need about your inquiry and useless. You will not be able get the help that you need.

They ask you if you want a prescription filled but then take their sweet time filling it. It could be days later. Their phone service is terrible. I've been on hold for over 20 minutes now. I need my prescriptions but they don't seem to care. BAD SERVICE!!!

I love my local Walgreens store. The staff is wonderful and the store and items I can find is great; everything is well stocked. However, the Walgreens website is another story. Not the inventory per se, but the experience ordering or getting prescriptions delivered is laughably bad. I don't even know why I try anymore. I've had numerous problems with getting to the end of an order and the order will not be accepted for reasons unkown. I just today got a reminder on my phone for some prescriptions ready, so I wanted them delivered. I clicked on this option but got an error message. I later went online to do this again on my laptop, but was told they were being delivered but two days later than I needed or had specified. I'm not even bothering to call their help line because nothing works. I'll just go to the store and see about getting a few pills to tide me over tli the delivery is actually here, as it's in transit. Jesus take the wheel.

You do not even deserve one star. Rude pharmacy workers. Sub par hours and they never have my prescription in stock even though I’ve been getting it there for years. I’m done.