Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,303 approved reviews, newest moderated first
Ray D.
My cost for a prescription refill would have been $96 at my Walgreens. My husband told me to check Costco's price. I am thrilled that the price at Costco was $15 for the exact same drug and quantity. Not only that, but the people working at Walgreens are like zombies with no personality and they make mistakes. They were quick and so helpful at Costco. Never again Walgreens!
Customer R.
Walgreen Lake Stevens is incompetent. Wasted my time for picking up meds they never filled. They don’t take my insurance but never called me to tell me it’ll be self pay they just don’t fill the order I waited over an hour to pick up! Now waiting another 20 min due on top of the hour. Call your customer if you don’t take their insurance! We have money to pay ourselves!
Regina H.
Absolutely the worst experience. I waited ages for a prescription that was supposed to be ready, only to be met with rude staff who barely acknowledged me. The phone never gets answered, the website glitches constantly, and you get excuses instead of help. Would never recommend!
Gerard C.
Walgreens is the worst place to fill a prescription. Long waits, status in App is not accurate. How are they in business? They suck.
Nancy H.
Their phone system is impossible, hard to get to a human, endless waits on hold. Didn't use to be this hard. Their delivery system is also not good, lengthy delvery times, often late at night even when delivery is requested at 0930am. Bad. Bad.
Todd
Walgreens has the worst pharmacy doing business in America today! In fact, their customer service sucks, their website sucks and its useless, they have no email contact system, no live chat, nothing, which shows how little they care about customers. Their pharmacy is the worst…they overcharge for prescriptions, in fact, I’ve never in 50 years paid hundreds of dollars to fill one prescription…gold doesn’t cost as much as they charge to fill an Rx!! Their customer service sucks, they never respond or care about their customers. In fact, if they announced going out of business, I wouldn’t be the least bit surprised, because this is the same nonsense that Eckerd Drugs and Sears and Kmart started, right before they all folded, so mark my words this time next year Walgreens will be closing stores! The entire experience in their stores, photo or pharmacy ALWAYS sucks because the corporate doesn’t care, which explains why the employees don’t care! Don’t take my word for it, just look up the reviews on 5 or more stores in your area and you will see they get mostly 1 star and rarely 5 stars. If you fill out the Feedback form or post on FB…you’re wasting your time! No one will ever respond, no one will ever contact you to assist with your needs and no one will ever care at Walgreens! The company truly sucks now!
M W.
Walgreens on Gum Branch is the worst. They always have the drive through closed so you have to go in and wait 20 to 25 mins to try to get your medication. I may just have to switch pharmacy. Pathetic!
Joseph W.
I used Walgreens Virtual Care for a prescription, assuming a trusted brand would mean transparency and continuity. That turned out not to be the case. I was given a short prescription with no refills and then told I’d need to pay for an entirely new visit just to continue a routine medication for an ongoing condition. This wasn’t made clear upfront. There’s nothing illegal about this, but it’s inefficient and far more expensive than many other telehealth or primary care options that handle ongoing care more transparently. It’s also worth being mindful of where you share personal and medical information. Telehealth requires providing sensitive data, and data breaches are common across the industry. Minimizing unnecessary accounts and data exposure is something consumers should consider. I was able to have my account deactivated , but my info is out there in yet another database that will eventually get breached. Lesson learned; if this isn’t the right service, do not sign up! If you’re considering this service, know that there are more cost-effective and straightforward alternatives. I expected better from a brand like Walgreens.
