WalgreensReviews of walgreens.com

Most frustrating experience at a pharmacy ever. Great job driving your business into the ground! I spent the night in the ER last night. I woke up today and went to Walgreens to get my prescriptions that were written over 10 hours ago by the ER doctor. I just wanted some relief from my symptoms. I waited in the drive through, uncomfortably for 30 min while they did covid testing for 1 the car in front of me, because the second drive through lane was out of order or something (blocked with road cones). After 30 min I drove around the car in front of me and went into the store thinking it would be faster. NOPE! waited for another 30 minutes in the indoor pharmacy line. Then when it's finally my turn at the window, I get told that it will be about 30 minutes till its ready. NOT ACCEPTABLE. The script was written and sent 10+ HOURS AGO. Meanwhile, there are 3 employees in the pharmacy that seemingly do nothing but watch other people work and run in circles. The testing and shots is overwhelming the business and they can't keep up with their original purpose, DISTRIBUTING MEDICINE. They obviously don't have the manpower to facilitate both aspects of the business. After today, I will never use Walgreens again. Sadly, Walmart, of all places, has better service. Walgreens won't see another cent from me or my insurance company on my behalf. Customer service is still a priority with some pharmacies. Too bad Walgreens isn't one of them.

I am 48 years old and have been dealing with Walgreens most of my life. I wanna be as truthful as possible. It is true that the time you spend at Walgreens especially the pharmacy is far to long. Even when you arrive at the pharmacy no one even seems like they wanna work. Staff moral is at a all time low. Can't blame it on the pandemic cause it was this way before that. It's the people that's at the bottom that do all the work and not the upper management. So whatever the problem is with why your employees are not happy and or acting lazy is up to you to find out. Otherwise I will always recommend another pharmacy to people I'm around.

Go elsewhere for your COVID shot. Corporate Walgreens understaffs and overworks some good people. Here’s a tip upper management, have your staff help one person at time. Otherwise, what happened to me and a few other people in line will keep happening, dragging your name through the mud. I waited 45 minutes beyond my scheduled appointment only to finally be handed the same paperwork I filled out last time. Staff asked me what I was waiting for 30 minutes after I checked in. I got lost in a hectic shuffle. Good people at Walgreens, but they need help.

Walgreens is rapidly declining into a ghetto class business. Might be ok for prescriptions if you don't mind a 20-30 minute wait in line for a simple pickup. Grocery section FULL of expired items. Milk 3 weeks past date on jug, bubbling over in the refrigerator case from souring. Mindless 20-something employees without a clue. This all at the Galvin Road location in Bellevue, NE

I gave them my disposable camera to develop my film and it has now been 3 weeks and they told me it would take a week. Very disappointed in their customer service. They all say they don’t have any information or records on any shipment. They told me that my camera is lost and I’m very sad and mad.

Their covid testing is a joke. First time we had 3 appointments for testing, the system was down. Second time the system is down. THIRD Time finally get the test and it’s been 5 days so no results yet... Call the Lab, ok lab is closed. I won’t be setting foot in ANY of their stores for so much as even a candy bar. Not only is this ridiculous but it’s also shameful and utterly disgusting human behavior.

You should NOT allow covid testing in the drive thru!!!! I waited 30 minutes to pick up a prescription because a car in front of me had 4 kids they tested. Make an area inside for this so you do not screw everyone else. 🤬😡🤬😡

COVID-19 testing - they said a 24 hours turnaround, it took nearly 72 hours, so not in time to catch our international flights worth over $2500. This company is a disgrace. Do not get tested with Walgreens.