I ordered photos April 11th. I received an email that they were ready for pick up April 12. I had an order number and paid for them. I went to the store. 3901 East Davis Street Conroe Tx. The girl could not find them. I will say again, I received an email they they were ready. Do not order photos from Walgreens. I will order from
CVS. What a bad business. I ordered two canvases and some 4x6’s. She could not find any of them. She said to send than again and come get them. No thanks. Not making another trip there.
DE
Denise
Walgreens Can't Be Bothered To Keep Your Recurring Scripts In Stock
South Lyon, MI - Fire this entire staff, horrible!
They are Out of Prescriptions, always. A $Billion Dollar$ company who made their money selling drugs is out of prescriptions.
Plus, a $Billion Dollar$ company who made their money selling drugs can't be bothered to hire anyone to answer their phones.
I've tried for a WEEK to get a necessary monthly script from these fools. After 4 days I used their Online Chat, just as useless and immoral as the South Lyon employees.
They stated Fri. it would be back in stock on "the next business day." I asked Monday? Yes, Monday. And it's Monday. Guess what, not in stock!
I tried to call this South Lyon location, I sat on hold for 20 minutes, no one answered. I did the Live Chat again, they asked ME why the pharmacy hadn't contacted other Walgreens to see if it was in stock. Do I work for Walgreens? That's YOUR job. The Live Chat lady said she was doing that, then ran into some "system error," transferred me to someone else, now the 3rd person, who couldn't be bothered to read the transcripts of the last half an hour. She told me simply to "call the store."
Unbelievable. They also lied and stated that they receive in their meds on order every 24 hours, and they couldn't see any info. about my Refill. What, do you mean the fact that I ordered the Refill, is that what you can't see?
I called the South Lyon jerks again. First call, after 10 minutes, someone picked up the phone, hung it up on me. The next call, after 25 minutes of their headache-inducing message that there was 1 person in line in front of me, I finally hung up.
And this was after a year and a half of their screw-ups at this location. I agree with the other Reviewer, fire them, hire new people. The last time I used their drive-thru, I could see 7 different people in the pharmacy area, so not sure why they're not answering their phones or why they're Kmart-level picking up the phone and hanging up.
Why don't they have prescriptions in? One that I buy every 30 days?
Last month, and it's the SAME every month, my doctor's office called these jerks. 3 times. To see WHERE my prescription was and WHY it wasn't being filled. Walgreens told them, "Oh it will be in tomorrow, then tomorrow, then tomorrow." After a week of that, I called.
They Had My Medication In Stock, They Never Bothered to Tell Me, They Had No Notes I Was Waiting for This Prescription.
What?
It was simply sitting on the shelf. No one contacted me.
A year and a half ago, I mistakenly transferred all of my prescriptions via their website from Rite-Aid to Walgreens since I moved from another area.
This was all thru their computer system. I go to check, first they were in limbo. Next, they deleted FIVE of my prescriptions, no lie, they were gone. Finally they could see them, after much going back and forth, getting corporate involved. How does the computer loose your transfers?
Walgreens answer to all this? Well just make a dr. appointment and get new copies of your prescriptions, then bring them in to Walgreens.
They also told me that they had called my doctor's office and that they said they had, "never heard of me," and that I was "not a patient there."
At a doctor's office I'd been going to for 7 years? I don't think so. Turned out, they were contacting the WRONG PROVIDER! Wrong company name, wrong doctor name, wrong phone #, wrong fax #, wrong address, which was all correctly supplied to Walgreens. Gee, no wonder they'd never heard of me.
You can't get any dumber than these people. You really can't. A $billion dollar$ company who doesn't care about their customers, making sure you're safe, have the meds you need, they just don't care. And sadly, they were allowed to also buy-up half the Rite-Aid's too, so now it's double incompetence.
I am going to look to the grocery stores or a pro home delivery, Walgreens is garbage, South Lyon Walgreens is absolutely unprofessional trash.
JC
Johannes Coca J.
Store #18111 Lexington
Store #18111 Lexington, Kentucky. Bad service, today 11/04/22 3:44pm, TREVOL was very rude to me, he did not want to apply my discount coupons and he wanted to take me out of the store by taking me by the arm, a lot of racism with Latinos even though we are American citizens,
KS
Kat S.
Appalling Service
In reading these reviews it looks like I'm not the only one who has had a problem with the extremely rude people at this pharmacy. Though it also appears that Walgreens in general has bad reviews. Had an appointment but it was worthless. It was already past the time I was to be there and they still hadn't given me paperwork to fill out. When I went up to ask about it with the vet tech, a man named Joshua butted in (I wasn't talking to him) and told me to sit down. Excuse me? No, I'm not sitting down. I'm walking out. Joshua needs a shower and a course in customer service or a job where he has no face to face communications. When I went to the front to ask for the store manager, the young man up there didn't want to give me any information but finally did except he didn't even know the store phone number. Otherwise he was polite. I will never use Walgreen's again, for anything, not so much for a stick of gum. It is inconvenient to begin with and this isn't how you treat customers. He picked the wrong person when he decided to be so abusive.
If I could give this zero stars I would. I recommend CVS instead.
KL
K. L.
Complete Disregard for & Inability to Care for Their Own Consumer's Health!
It's unfortunate that I have to leave an extremely poor review of Walgreen's Store & Pharmacy #03731, located in Pennsauken NJ. There's no option for half a star which is unfortunate for me. My son and I have been unable to rely on receiving our medications without major delays and the pain suffering caused by their consistent unreliability. I've been refilling meds there for several years and the pharmacy has yet again failed me and my family. I was constantly made to believe that it was our Doctors who were dropping the ball with sending out our scripts. But no, it was this Pharmacy who was the culprit. My family and I have been sent away without our medication too many times to count at this point. We have gone several days without our medications, trusting that they were were honest professionals when they told us our Doctors never sent our scripts. Today I've lost complete trust and respect for this Pharmacy. This is the last time you will deny us of our rightful health. We are taking our business elsewhere. This a complete travesty and I'm informing the world on your lack of reliability with the health of it's consumers. Lastly, I attempted to utilize your Pick up at Store and you failed me there too. A few months ago I ordered supplements from this website, received that my order arrived and was ready for pick up, went to the store for a staff member to quickly and carelessly tell me that my order was returned after 24 hours. I drove all the way home to inquire with customer service as to why my items would shipped back so quickly. The manager called me back in less than 30 minutes asking me to come pick up my order. More unnecessary pain and suffering. I wasn't even feeling well that day. Unprofessional and unreliable. I will continue seek justice from this entity. Do not do any type business there for you will be greatly harmed and disappointed!
CU
Customer
I have tried and tried to stop the…
I have tried and tried to stop the Walgreens ads from clogging up my inbox to no avail. I have even been on the phone with a representative and still no luck. I used to shop at Walgreens but not any more!!!!!!!!
SM
Sandy M.
Embarrassed by pharmacist in N Ft Myers, FL
I went to my local North Ft Myers, FL branch yesterday to pick up my 2 prescriptions they said they would "hold" for me. Found out they didn't hold them and I was told it would be a 20 min wait, so I stepped out and when I returned 30 min. later there was a long line and one worker. I waited over 20 min and only given one prescription and told the other wasn't due for refill (always did both at the same time in past). Then pharmacist said loudly in front of everyone, "well did you take all of you other pills". I was so embarrassed, the pills are for blood pressure and cholesterol, but she made it sound like I was trying to get narcotics! I went home and called insurance and I am having my meds mailed to me and bypassing Walgreens in the future
JD
Janie D.
No More First Tuesday of the Month Senior Discount
After I received a great discount one Tuesday a few months ago I was informed by the cashier it was Senior Discount day. I was amazed at the savings and marked it on my calendar. Today I went and spent $80.00 and did not receive a discount. Looking at the internet it seems they "quietly" removed the incentive. Goodbye Walgreens.