WalgreensReviews of walgreens.com

I was in store #4864 for a FedEx pick-up. I was greeted by cashier Brenda Ann Smiley as I walked into the store and asked how she could help me. I let her know I had a FedEx pick-up and she told me she would help me as soon as she completed the transaction she was completing. Kudos to store manager Fatimah - the store was very clean and appeared organized. If I had had more time, I would have happily done some basic shopping.

App is awful compared to CVS! Had reward money but no one in the store said you can’t use it until it equals $1 or more. Spent 15 min at the checkout before a mgr revealed the problem. No wonder I don’t like shopping there!

My wife and I went to the Walgreens on Rt19 & Darlington store #12318. She was treated very rudely and given false information. They were so loud that they embarrassed her in front of everyone in the store. She has been going there for 3 years. An Indian woman and a Chinese woman manager told her that the DEA does not allow out of state prescriptions to be filled at that store for her. They told her she needs to get a local doctor within 60 miles of this store. Nothing changed in 3 years, same prescriptions. They kept referring to the DEA when they should be referring to the FDA. These prescriptions are 100% legal. Two days later the manager of the store called and repeated the same thing. They will not fill her out of state prescriptions. Why was there not any notice sent to us before this? I've seen racism before and the way she was treated in the store and on the phone confirms it. We will never set foot in that store again. I will cancel my prescriptions as well. This is totally ridiculous and I know nothing will be done by this company.

STORE LOCATION; Wallgreen 7304 Louetta Rd, Spring tx 77379 281-379-1317 #07599 11/5/22 Around 3:00pm I entered the store to purchase B&L eye wash. A tag was posted in front of the item mentioning a $3 coupon. I proceeded to checkout and mentioned this to the check out clerk . Cashier Rashell stated that the coupon was on line. Initially she guided me log me to the site, but quits her shift before I am able to successfully log in. I spend about 15 minutes going round in circles trying to log in on my phone. The site keeps asking me to verify, never letting me in it does not accept my verification code. ( I ask to speak with the manager. Manager Frederik: Come from the back and says, “oh yes, we have been having trouble with the site for 3 days. “I can’t help you, I can’t give you discount. He leaves. I ask another the other employee Harsan to help me with the Walgreen link, or provide me a number to the headquarters, but he says he cannot help because he does not know how it works. I find a number on the Walgreen site and call 877-250-5823 and speak with Darlene. She asks to verify my story with one of the Walgreen employees. The 3 employees (including Rashall who is off duty but still there purchasing some items) are socializing with each other joking around ignoring my request. I put the phone on the speaker and ask them to speak with Darlene. They initially ignore the request, but they eventually verify there is a 3-dollar coupon for this product of which I wanted to purchase 3. The 3 employees immediately proceed to again socialize with each other. Darlene hears their conversation and apologizes for the inconvenience. Darlene assists me and provides me a discount. Once completed, I mention to Harsan they were not helpful. I ask him the manager’s name, and he says it is Frederick. I again ask to speak with Frederick since I feel it is my duty to file a complaint. He takes several minutes to come from the back. Meanwhile, I witness a customer return for sunglasses that he purchased that were not placed in the bag, and another customer being overcharged for some candy bars, of which he had the burden to prove the error. Finally, the manager Frederik approaches me with his lanyard tucked in his shirt. I suppose this was him name tag. I express my discontent with the situation and ask for his employee number. I look for his name tag, but do not see it. He pulls out his hand and says he will not provide me any information and commands me to leave the store. I have lived in this area nearly 30 years and have never witness such rudeness, apathy, and ineptness. I would like to file the following complaints: 1. An employee quits his shift in the middle of assisting a costumer 2. The employee leads the costumer astray assuming he/she will receive the coupon, yet the link is not working at that time and 30 minutes are lost 3. The employees are socializing without helping the customer 4. The manager does not have his name tag visible 5. The manager is rude and insulting, raising his voice when the costumer was professional throughout the process. I now understand why this branch only has such few stars. I feel it is my duty to file this complaint to spare anyone else from experiencing this. It would behoove this branch to assess its employees, and possibly educate them on proper customer service

I took a survey when I was supposed to get some free men watch, and I was supposed to pay only for the shipping and handling about six or seven dollars and I was supposed to get a men watch witch it cost about $120 and it was all a lie because when I got the watch, I think I overpay whith the almost $7 for the shipping and handling, because the watch doesn't cost $2 it is ugly and really poor quality, and for everything I feel that I have been lied to and offended, and it is a shame because that's unlikely with Walgreens.

My DR sent a prescription to a Walgreens on Friday 11/4. I went to get it and the Pharmacy was closed for staffing. I went back on Saturday and was told it was a specialty Item and I should have it Tuesday. I called on Tuesday and they said they didn't have it yet. It is now Thursday and the pharmacist tells me they don't know when they will get it. I can not get anyone to help me resolve this issue!

Sign in front of store says free flu shots. When I went inside to get inquire they said I needed insurance. I asked "why?"., Response to me was free for people with insurance and no insurance have to pay cash. So I said then it's not free. She said small print in bottom says with insurance. I asked if she knew if HEB was doing it for free. She said I don't know, I don't don't work for HEB. I said you can't do a referral, she said I don't know about other places. I only work for Walgreens. Fortunately I do have insurance with BCBS but I didn't have card in me so they looked it up and said we can't find it in our system. our system only works 50% of the time. I said Walgreens had a system that only works 50% of the time. So I asked if there was a mgr. She said I am the mgr and gave me her card and said this is what I am telling you. So things got heated up and I did use some FOWL LANGUAGE and I don't regret it. I 💕 ve one block from the store but from now in I will drive the 15 blocks to CVS .

Awful pharmacy...rude no communication! Can't wait to refill my prescriptions elsewhere! Need to teach customer service...its free won't cost you anything, might even increase your ratings!