Diana T.
I am so frustrated with Wag
I am so frustrated with Wag! Twice now, walkers have texted me to say they can’t make it, and wag has not provided a new walker. I’ve written to their customer service both times, and received no response. I wish I could find another service! UPDATE: Wag has since reached out and resolved all issues. They were very responsive and helpful. And we have always loved the walkers we get - they really love and care for dogs.
Response from Wag!Oct 6, 2023
Hi Diana! Thank you for your review and sharing your concerns with us. Your information was passed along to our dedicated teams to work with you. If you feel that your concerns were satisfactorily resolved, we hope you can consider updating your review. We appreciate you being a valued part of the Wag! community and for sharing your feedback.



