Mario’s H.
The actual sitter was wonderful. App is Awful
The actual sitter was wonderful. Polite. Wonderful with pets. The app and reservation experience was awful. Arrived two hours late-after I called and texted to confirm. We received a $5 credit for our inconvenience Permitting reservations only in three hour blocks does not permit for accurate reservations or pricing. Edit: The response from Wag makes no sense and dies not apply. Sitting was confirmed by WAG customer support and contact was initiated to caregiver. If WAG prefers not to own up to schedule mishap delete the review
Response from Wag!May 20, 2021
We appreciate you taking the time to write a review and to provide your feedback. Overnight Care services are set up by selecting a 3-hour time frame for the start & end of the service. Communications with the assigned Pet Caregiver are available prior to and during the service, to be able to request for any specific accommodations that might be needed. Please note that not all accommodations are able to be met and often depend on the Pet Caregiver's availability. Thank you!



