Jane T.
I recommend WAG.
Good customer service. Awesome dog walkers. Cool app.
Response from Wag!May 20, 2021
Hi Jane, we really love hearing this - thank you!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing5,605 approved reviews, newest moderated first
Jane T.
Good customer service. Awesome dog walkers. Cool app.
Response from Wag!May 20, 2021
Hi Jane, we really love hearing this - thank you!
Bion
Always available in a pinch to give my Bassett a much needed excursion. Convenient when travel plans change. The map tracking the walk is both reassuring and funny.
Response from Wag!May 20, 2021
Thank you, Bion, we appreciate your kind feedback!
Marcia M.
Taily loves going for walks. Taily was just a puppy in training and liked to pull you on her walks. The first time Delany B. took Taily for a walk she took control and wouldn't let Taily pull her. Taily took right to her and gets exciting whenever she sees her.
Response from Wag!May 20, 2021
Hi Marcia, thank you for your kind review! We're so glad to hear that Taily loves her Pet Caregiver, Delany!
Angela D.
Puts my mind at ease knowing I can schedule a walk whenever I’m away for extended periods. WAG has been responsive and dependable. I appreciate the convenience!
Response from Wag!May 20, 2021
Thank you, Angela, we really appreciate your kind review!
Shawn B.
This can be a good service if you happen to find a consistent walker. However, the minute you book a walk, they put a tentative charge on your credit card. I’ve had far too many walkers cancel 30 minutes before a scheduled walk while I’m already at work. It’s then a pain to contact customer service and make sure they don’t charge you. They do not compensate you in any way if a walker cancels at the last minute. They also do not have a good system of screening walkers. I’ve had walkers accept bookings who live 40 minutes away-when the walker figures out where you live, they cancel and leave you stranded.
Response from Wag!May 20, 2021
Thank you for taking the time to provide your thorough review. When a service has been requested, Wag! will make a pre-authorization hold to the card on file, for an amount equal to the cost of the service being booked. The pre-authorization will appear as a pending charge on your bank account and will only be submitted as a charge upon completion of the service. If no service was completed, the charge will automatically clear usually within 24 business hours [time may vary with banking institutions]. Pet Caregivers are provided an estimated distance to services, prior to booking the service, and are held responsible for checking that information. As some Pet Caregivers are willing to travel further, the option is available. We truly appreciate your feedback and are continually working to make improvements - we hope you might try us again in the future.
Judd P.
Jessica was an outstanding representative for Wag! She was on time, professional, courteous and did an amazing job! I received updates from her for peace of mind. I would recommend Wag! To anybody needing pet sitting service.
Response from Wag!May 19, 2021
Judd, thank you for your kind feedback! We're so glad you chose Wag! and that your Pet Caregiver, Jessica, made the experience top-notch!
Theresa D.
Naeema is AMAZING! My babies just love her. It's clear she loves animals, and she always goes above and beyond, even when she doesn't have to (like cleaning up "presents," ahem). I trust her with my special needs dog, and I trust her in my home. Thanks for caring for my babies when I can't be there to care for them myself. You're the best!
Response from Wag!May 19, 2021
Thank you for the kind review, Theresa! We're so glad to hear that your Pet Caregiver, Naeema, is well loved in your home and that she goes the extra mile for you and your fur babies!
Ken H.
Olivia seemed to really care for dogs and her treatment was to notch. She was punctual on both walks.
Response from Wag!May 18, 2021
Thank you, Ken! We're glad to hear that your Pet Caregiver, Olivia, did a great job!