Mary B.
Its really nice having this service for…
Its really nice having this service for your fur baby's.Thanks
Response from Wag!May 25, 2021
Thank you so much for the review!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Mary B.
Its really nice having this service for your fur baby's.Thanks
Response from Wag!May 25, 2021
Thank you so much for the review!
Ginger H.
Very happy with Derek my walker He is always on time and very gentle with my 13 year old chitizu
Response from Wag!May 25, 2021
Thank you for the kind review, Ginger!
Wende L.
My dog was attacked by a dog being walked by a Wag! dogwalker. Wag! will not pay for the medical bills! Will not give me the name of the dog walker! Will not provide me with the insurance information! The dog walker had no training how to handle the dog attack. Train the people you hire!!! Pay the medical bills!
Deanna W.
This is my second time using wag to walk my dog because I had to stay late at my job. Even though first was went great, I have to give 2 stars because the issue was a big deal. I scheduled a walk last Thursday or friday for a monday 5/24/21 2:00 walk. After getting a confirmation and walker soon after scheduling, Today, I received a notification that the walker cancelled and I did not receive any additional information. It got to be about an hour before the walk and still nothing. So I had to get special permission to leave my training and just ended up canceling. Very frustrating. I still have not gotten any information about what happened.
Response from Wag!May 25, 2021
Thank you, Deanna, for providing your honest feedback. We would be glad to look into your experience further and to go over any questions that you might have about the services, we can be reached at [email protected].
aimee B.
Awesome communication! Dogs said she was a super fun walker. ;)
Response from Wag!May 24, 2021
Thank you, Aimee! We're so glad to hear that the feedback from your furry family members was all PAWsitive!
customer
Request time was 4 pm, walker was leaving at 4:01, said she arrived early. Had only one pic which I can’t tell if it was in the neighborhood or just in my driveway. Would appreciate more pics to see where the walk was.. But that’s okay, maybe next time. Thank you.
Response from Wag!May 24, 2021
Thank you for sharing your feedback on your experience. If there is anything that we can help with, please do reach out to us at [email protected].
Melissa D.
I’m very happy with the service or walker Jamie was the best I’m always going to use wag!
Response from Wag!May 24, 2021
Thank you, Melissa, we appreciate your kind review!
Ronald W.
Dog walkers are excellent but your app is error-prone and not in the least user-friendly. And you artificially hike prices with so-called “one time registration fees” which get charged every time, not one time.
Response from Wag!May 24, 2021
Hi Ronald, thank you for taking the time to provide your review! Although we're not familiar with the 'registration fees' that you mentioned, most services do have a $1.99 booking fee; this would only vary for overnight care, which is a $9.99 booking fee. With Wag! Premium, all booking fees are waived. What often does vary from service to service, would be the pricing for the actual service as Pet Caregivers are able to set their own pricing through the app. We would like to help with any specific obstacles that come up in using the app or additional questions that you might have, please reach out to us at [email protected]. Thank you!