Tim P.
Amazing service with amazing walkers!
Amazing service with amazing walkers!
Response from Wag!May 27, 2021
Hi Tim, thank you so much!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tim P.
Amazing service with amazing walkers!
Response from Wag!May 27, 2021
Hi Tim, thank you so much!
Amanda
I used to love Wag but now EVERY TIME I BOOK the walker cancels last minute or no shows and I have to scramble to get someone to my house to take care of My dog. It’s not just once it’s EVERY time now and I’m tired of Wag being unreliable.
Response from Wag!May 27, 2021
Hi Amanda, thank you so much for sharing this with us. Please send us an email to [email protected] so that we can investigate.
Keith U.
My big issue with Wag is tipping and seeing the walk and comments from the walker. You are not able to see them until after you have given the walker a tip. There have been times I wanted to increase or decrease the tip based on reading the comments from the walker. I should be able to see this first, I do realize I can see the walk real time, but the reason I’m using a walking service is because I’m busy with other things and may not have access to a computer.
Response from Wag!May 27, 2021
Hi Keith, thank you so much for the feedback! We have passed your suggestion along to our engineers.
Pamela
Great care and super timing. We felt like our pup was getting the best!
Response from Wag!May 27, 2021
Thank you so much!
Sierra G.
Wag always comes through the when needed! As a new resident of Houston, I have been able to establish some solid relationships with walkers that have saved the day a few times when I've had to work extended last minute hours.
Response from Wag!May 25, 2021
Hi Sierra, thank you so much for taking the time to leave your feedback.
Brett Q.
This place is terrible. They booked me without asking and then charged me a cancellation fee. Then said it couldn’t be waived. Thanks for responding but as I have previously stated I never chose a person to go with and if the app was clicked or gliched on my end on accident then I would think you would fix it and not charge someone $30, but what do I know maybe the $30 fees are how you make your money. Rover is a much better experience and doesn’t just respond and make empty promises but actually takes care of their customers. I also have given them a five star review
Response from Wag!May 26, 2021
Hi Brett, thank you for taking the time to leave your honest review. We have measures in place to confirm a service before it is booked in the app. It does show the service was booked in app and not by an agent. If you have any questions please reach out to us via the Help Center in the app.
B. B.
The dog walkers did a great job. I have not used any other service but will conceder other services since the dog walkers are so helpful!
Response from Wag!May 25, 2021
Love to hear this, thank you so much!
Christine R.
We love Alyssa! We have 3 Boston Terrier's and they all have lots and lots of high energy for the walks, Alyssa always handles them with great love and respect. Not enough words to say how happy we are with Wag! and Alyssa!!
Response from Wag!May 25, 2021
We appreciate the kind review!