VultrReviews of vultr.com

Their customer service is pretty bad - They don't have any technicians available on holidays or weekends, so when (not if) your Vultr instances experience downtime or extreme packet loss, you may not hear from anyone for 48 hours+. When you do hear from them, the issue gets fixed then they immediately tell you there was nothing wrong. Before they fix it though, they make you provide MTRs and pings to prove the downtime without actually doing any of it themselves - They like it when you do their jobs for them. We spent thousands a month with them for quite a while on a LOT of virtual servers, and have close to a hundred tickets to prove it. We would have gladly paid more money for better uptime and better support, but eventually just had to move back to our own colocation.

I have no clue what everyone is upset about on here, Vultr has been nothing but good to me with their amazing support, fast servers, and to my personal opinion, an easy to use control panel that the competitors wish they had. Without Vultr, my business would be impossible, thanks to them, they've helped me succeed.

Stay away from Vultr. It's only the middle of the month but they blackmail users by making them pay for the whole month or else they will suspend your server. Although I paid half of the previous amount and the month is not over yet, they suddenly stopped my server, making the website inaccessible and losing users. So stay away from this company and switch to Digitalocean servers. Digitalocean is better and they respect customers more than Vultr.

I used affiliate link with $200 to test the platform until I found out it expired after 2 weeks and now I have to pay $68 or they close my account.

Good and fast servers.

Good when you spend enough money, just trying to be honest, been using Vultr for a long time and it had it's ups and downs. There are worse providers out there and there are better ones. So far they've solved all the problems that has occurred during the ride. They are independent from big tech, which is great, they also have plenty of locations which is also great but I do believe small customers are still not treated very good. I spend a lot of money on Vultr and even more recently and I can't help to notice how they've started to treat me better the more I was spending. That said, if you run a business and spend a lot of money on your cloud needs, Vultr is definitely a great choice, with great features and great prices. But if you're a little guy that only needs a few servers I suppose there are better choices.

I used to be a customer for a long time just until i lost my job due to bad health now they had sent me a warning they would delete my account if i didn't pay; that's fair to be honest but normally when you do business you warn your customer upfront as you used to do so and then give them say like 7 tot 14 days to pay up especially if the customer was a highly payable customer of years before this happened but no, my account and servers got destroyed without any way back, no backup, no company site which i was building to get back on my feet nothing. Shame... now my business is going fine again since the corona period has come to an end and well as far as Vultr... they have shown me who the Vultrs really are here. 12$ autopay failure 4 days and i just needed a day extra to wait for my salary from social welfare... :'(

Their ads are misleading and are a scam, it says starting as low as $2.5 only for cloud compute but after I choose my CPU the price went up to $6 they also rejected my paypal and keep wasting my time so I used other provider instead