VM InnovationsReviews of vminnovations.com

Brought a intex sand filter a few months ago and it has now stopped working, contacted spreetail_uk and was told we would refund you the full amount and this was on the 4th October, no refund has arrived and they have since told me it's ebay fault for not processing the refund, contacted ebay and got proof they was lying, so contacted them again and now they're saying ebay need to refund me....the company is an absolute joke. I wished I read reviews before I purchased the filter from them because as you can see from how many times they have done this on here, it proves they're just taking people's money and not caring about there customers, I would avoid this company at all costs, I'm going to leave reviews on every review site possible and on all social media platforms. Also ebay don't care about there customers either, been with them for over 5 years and now I won't order from them either.....

Beware of this company! We ordered a L shape sleeper couch when item was delivered we received 3 boxes which was 2 of the same item and missed the whole 2 seater piece to complete the couch. When contacting the merchant we were told they didn’t have stock when the site still showed there was stock to purchase after continuous chats they offered us £166 to outsource the product ourselves?? After continuous chats since the 10th October no one is able to assist over the phone no one responds to my emails and everyone I chat to via Amazon gives new and different information still without giving us a reference number to track the order! To date this matter is not treated as urgent and they just don’t care yet sitting with all my money and not providing the service expected from them.

Zero if possible! I ordered a J-A jacuzzi for $500+ for my birthday as I was traveling for business. It sat in the box for weeks until 9/28 when I was able to install. Instantly leaked I got the cowardly response it's over 30 days.... Please 3 days over 30 only because I was out of town! Stop selling junk and you wouldn't have to play these games!

Ordered an item over a month ago, and returned it a couple weeks ago due to a leak in the hot tub. They claim that they received something different. I've been waiting for my refund and it still hasn't came. My order number is 114-7511201-3074612.

Update: Following my initial review, I wanted to inform you that I have received a resolution to the matter. Subsequent to posting my review, and after having returned the unused product in its original packaging, I am pleased to report that I have been granted a refund equivalent to the purchase price. I extend my gratitude to Speertail and Trustpilot for their involvement in resolving this issue promptly and to my satisfaction. Your assistance has been greatly appreciated. Original Review: I requested refund of my payment due to the absence of accurate and comprehensive product information on both the website and the packaging. Spreetail, LLC refuses to accept responsibility, and to pay for the Return shipping. I have asked the sites I work with (Overstock.com, Amazon.com, etc.) to remove contents / items provided by this seller from my future product searches.

Avoid !!! Really bad experience !! I am not able to return my order with them !!

If I could give them a negative I would. I paid $674 for a Polaris pool vacuum that worked for TWO months and died. It’s completely dead. When I contacted this sham company they said too bad for me my 30 day window was up. DO NOT buy anything from them. They should be shut down. I contacted the BBB and I urge others to do the same.

Received an item addressed to my address in my mother’s name. We never ordered this item and when I contacted the company to inquire why it was sent, I was given instructions to put in a fraud claim on my credit card. As I said over and over, we were not charged. This item just showed up, on a Sunday, from FedEx. A baby pool for infants 1-3 addressed to a 75 year old woman with a traumatic brain injury. Unfortunately, this company seems to not understand and appears to not have any records on items they ship out.