John C.
Brilliant service
The best after sale service I have ever received. They were professional, courteous and a pleasure to deal with.

At VMInnovations, we believe life is better when you have the right gear to enjoy it. For over a decade, we’ve been helping families and adventurers make the most of every season with high-quality outdoor, home, and garden products built to last.From backyard fun to durable home essentials, we specialize in goods that bring convenience, comfort, and joy to your everyday life. We’re passionate about offering the best prices, backed by free, fast delivery—so you can spend less time waiting and more time enjoying.Whether you’re upgrading your outdoor space, enhancing your home, or shopping for durable gear, VMInnovations is your trusted partner for products that perform and a shopping experience that’s as easy as it is reliable.
VM Innovations (vminnovations.com) has 563 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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John C.
The best after sale service I have ever received. They were professional, courteous and a pleasure to deal with.
andy W.
great company and very polite , i dealt on ebay and there service and after sales service was very good and helpful...
Response from VM InnovationsApr 23, 2023
Thank you for your feedback! We appreciate your business.
Joachim S.
Do not work with Spreetail. I have had 2 interactions where they took over our Amazon listings. In the first instance 2 years ago, they messed up the product data, Failed in customer experience and damaged our brand reputation online. This year they re-approached us with many sweet words and claiming to take accountability for their past actions. They then proceeded to waste our time for 1 month in discussions and negotiations. Once they made an offer , they requested EXCLUSIVITY on Amazon which we conceded in the spirit of trying to build a genuine partnership. Our plan was to focus on our brand.com and content. After finalizing the deal and made the offer, we were instructed to make payment to comply with certain barcoding requirements and did so. After we made payment they decided not to honor the offer made officially by their representative and revised the purchase price significantly after we committed our resources to this project. I reached out to the mangement of Spreetail to rectify this situation only to be ignored. This shows a lack of ethics where the management condones predatory practices on new upcoming brands. 2 words : Stay away
Response from VM InnovationsApr 17, 2023
I'm so sorry for the issues you've experienced! If you could please reply with your order and tracking numbers, we will be able to look your sale up and help further with the issue. You can also call us at (866) 639-9320 or email us at [email protected].
Peggy O.
I have been trying to order an inflatable hot tub through various retailers (Amazon, Wal-Mart, Target,Lowes.) All of them say the item is in stock. I order and within 24 hours get a cancelation email with no explanation why the order has been canceled.
Response from VM InnovationsApr 4, 2023
Hello Peggy, I am sadden to hear you are unable to complete a purchase of the hot tub. Unfortunately, we are unable to fulfill the order due to the new energy laws in your state that restrict the sale of a variety of items. For more information regarding the CARB regulations for your state, please see your state/government official website for more details. Spreetail Team (866) 639-9320 - [email protected]
Petter R.
if i was you i would never se this company ive payed 114 pounds for a blow up sety dy aksedont thay told me to send item back and i will get a full refund in my ban by thde 19 feduay 2023 stillmwating for the money aamzon just ase bade thay say contact this company both full of bul codswalup
Response from VM InnovationsFeb 24, 2023
I am very sorry for the negative experience you have had shopping with us. If you have a specific order number we can look up to help solve this issue, we would be able to look further into the problem for you. Feel free to call us at (866) 639-9320 or email us at [email protected].
Łukasz
Hi to everyone. I have bought a new pizza oven with came damaged. Seller promise refund but never received. Try avoid the seller.
Response from VM InnovationsFeb 24, 2023
I am very sorry for the negative experience you have had shopping with us. If you have a specific order number we can look up to help solve this issue, we would be able to look further into the problem for you. Feel free to call us at (866) 639-9320 or email us at [email protected].
Sunshine
ordered an expensive wagon and received a second hand much cheaper brand instead. They are SCAMMERS. PERIOD! RUN AWAY. I HOPE THEY ALL GO TO HELL.
Response from VM InnovationsJan 27, 2023
Hello, I am very sorry for the negative experience you have had shopping with us.Could you please reply with your order number so we can look up your order to see how we can assist you. Or please feel free to contact us further with any questions or concerns at (866) 639-9320 or [email protected]
Purchaser
Company refused to accept free return after listing stated they would, then claimed it would cost half the price of the item to return it to them. Seems like either they are lying/being fraudulent, or knowingly scamming. You should not trust this seller.
Response from VM InnovationsJan 8, 2023
Hello, I am sorry to hear about your experience in which you are needing to return your item. We offer free returns within 30 days in the rare event that there is a product or service issue, such as the item being defective upon arrival. In the case that there is no issue with the item and it is just something you no longer want, we do require you to cover the cost of return shipping. I was unable to locate your order we will be more than happy to assist you, please contact us at your earliest convenience with your order information. You can reach us at (866) 639-9320 or via email at [email protected].