Vivi Electric BikeReviews of viviebike.com

Response from Vivi Electric BikeOct 29, 2025

Dear Customer, Hello. Thank you for your interest and support in purchasing Vivi electric bikes. You are welcome to purchase again anytime! We offer points rewards and gift certificates to value our customers. You can visit our Loyalty Program to learn more. Vivi will continue to provide you with help and support with all her heart. Have a pleasant ride!🥰

Response from Vivi Electric BikeOct 24, 2025

Dear Partner: Thank you for bringing this to our attention. For affiliate commission issues, please email [email protected] with your affiliate ID. Our team will respond within 24 hours. Thank you!

Response from Vivi Electric BikeNov 5, 2025

Dear Customer, Hello. Thank you for your love and support of Vivi electric bikes, and wish you a happy ride!🥰

Response from Vivi Electric BikeOct 22, 2025

Dear Customer: Hello. We are very sorry for not providing you with a satisfactory shopping and after-sales experience. According to feedback from the customer service department, the fender of the electric bike you purchased was broken upon arrival. For this situation, we can send you a new fender for replacement and provide you with $50 compensation if you can accept and keep the electric bike, we would be very grateful. If you really don't want to keep it, we allow returns/exchanges. Please contact customer service again to submit a return/exchange request. Thank you for your understanding and support!

Response from Vivi Electric BikeNov 5, 2025

Dear Customer, Hello. Thank you for your love and support of Vivi electric bikes, and wish you a happy ride!🥰

Response from Vivi Electric BikeNov 5, 2025

Dear Customer, Hello. Thank you for your love and support of Vivi electric bikes, and wish you a happy ride!🥰

Response from Vivi Electric BikeOct 22, 2025

Dear Customer: Glad you're enjoying the bike overall. We apologize for the missing instruction manual - this was likely a warehouse oversight as all our ebikes should include one. You can download the electronic manual from the product page for your specific model. Please contact us if you need further assistance.

Response from Vivi Electric BikeNov 5, 2025

Dear Customer, Hello. Thank you for your love and support of Vivi electric bikes, and wish you a happy ride!🥰