VirtualShieldReviews of virtualshield.com

A very nice gentleman named Thomas O had helped me with my query. I was going to cancel my subscription when Thomas had offered me a better deal. I decided to take up the special offer. On my previous subscription I had paid an certain amount of monies. Thomas had recommended that I go on my new subscription and he'll refund me the difference for which I am most grateful for.

Amanda was really good on walking me through the steps. She gave me really good product suggestions. Which I took advantage of them with a purchase. She was very nice. She did a great job.

I had a problem with VirtualShield loading on one of my computers. I emailed and received a reply with instructions about how to fix the problem. It worked and I emailed back. They kept in contact to ensure that the fix was really working. I was pleased with the quick response and the follow-up. Great job!

VirtualShield tricked my elderly mother-in-law into paying $132 for a subscription to a service she doesn’t need. She’s not tech-savvy, doesn’t have a computer, and she’s easily confused so she is a perfect target for scammers. We had to open a fraud case and get the bank to reverse the charge and send her a new debit card. This is not the first time (and I’m sure it won’t be the last) that a company preying on the elderly succeeds when they find her.

Shelly was very helpful and kind and took care of what I needed.

Fernando talked me through exactly what I needed to do and helped me fix the issue I was having in minutes! Thank you Fernando!

Had very pleasant experience dealing with Amanda M. All concerns were addressed quickly and efficiently; ended up getting upgrade to Ultimate package. First rate service! Thanks so much.

My customer service person was Pearl. What a great, patient gal answering so many of my questions with clarity and patience. She should get a raise!