Rita S.
Virtual Shield Support is Prompt!
I have used Virtual Shield for several years, primarily for internet browsing privacy. Recently had an issue. I had disconnected my computer, printer, etc from outlets for a week long vacation. Upon return and hook up the computer had stopped communicating with my wireless printer. I figured out the enabled VPN was the issue. Virtual Shield support chat quickly put in a ticket for me and Tom promptly replied via email with the steps to restore communication between devices. I have also upgraded to Virtual Shield Security. Previously I had used WebRoot which was not compatible with Virtual Shield. It's also a better deal using just one company for security needs.



