VirtualShieldReviews of virtualshield.com

Response from VirtualShieldApr 15, 2026

Hi Karen, I’m very sorry to hear about this. If you had a charge from us that was not you, please contact us and we will make sure to have it refunded immediately. Doing so will also help us track down how this happened so we can take further action to prevent it from happening again.

Response from VirtualShieldApr 8, 2026

We are truly sorry about your recent experience. If you were billed, please contact us at [email protected] and we will make sure to have it refunded immediately. I'm sorry for any inconvenience caused.

Response from VirtualShieldNov 21, 2025

We're extremely sorry about your recent experience. We will launch an investigation based on your feedback. We would love the opportunity to make it up to you and your mother-in-law. Please contact us at [email protected] and we'll be happy to assist you.

Response from VirtualShieldJun 10, 2025

We are deeply sorry to hear about your unsatisfactory experience with our support team. We strive to provide the best possible experience for all our customers, and it's clear that we fell short in your case. We would like to make things right. Please reach out to us at [email protected] so that we can discuss your concerns in more detail. We are committed to finding a solution that works for you, whether that's troubleshooting the issue or offering a full refund. Your feedback is invaluable to us as it helps us improve our products and customer experience. Thank you for bringing this matter to our attention. We look forward to hearing from you and making things right.

Response from VirtualShieldNov 21, 2024

We are deeply sorry to hear about your unsatisfactory experience. We strive to provide the best possible experience for all our customers, and it's clear that we fell short in your case. We are determined to make things right. We have submitted a request via Trustpilot that you can respond to privately to provide us more information such as the email address on your account, so that we may issue the refund. We look forward to hearing from you and making things right.

Response from VirtualShieldOct 4, 2024

We are deeply sorry to hear about your unsatisfactory experience. We strive to provide the best possible experience for all our customers, and it's clear that we fell short in your case. We would like to make things right. Please reach out to us at [email protected] so that we can discuss your concerns in more detail. Your feedback is invaluable to us as it helps us improve our products and customer experience. Thank you for bringing this matter to our attention. We look forward to hearing from you and making things right.

Response from VirtualShieldSep 14, 2024

We are deeply sorry to hear about your unsatisfactory experience with our product. We strive to provide the best possible experience for all our customers, and it's clear that we fell short in your case. We would like to make things right. Please reach out to us at [email protected] so that we can discuss your concerns in more detail. We are committed to finding a solution that works for you, whether that's troubleshooting the issue or offering a full refund. Your feedback is invaluable to us as it helps us improve our products and customer experience. Thank you for bringing this matter to our attention. We look forward to hearing from you and making things right.