VirtualShieldReviews of virtualshield.com

Very good service , good product I am a long term customer

I received an email purporting to be from Aol this morning, saying my account would be terminated if I didn't secure it. It was obviously fake, but I clicked on the link to see what they were after, and after a couple of automatic forwardings it resolved to the Virtualshield website. Needless to say I won't be signing up, they're not really the type of people I wish to give me personal data or PC access.

Been with VS for several years and thanks to a breech, pardon my sarcasm, when my autopay came I got a text they declined the payment. I went into PANIC mode and I chatted with Pearl and we got it resolved in a matter of minutes! Great service! I recommend everyone get on with VS they are TRUSTED and value their customers!

Pearl, the lady that assisted me was the most professional person I have chatted with in quite a while now. Please commend her for her work, she is truly an asset to your company.

Thomas helped me super well. It was fast and to the point but also very informative. It was the best back office experience I have had so far in my life and I have been in tons of them. Great Job Thomas

Thomas and Henry were extremely helpful and understanding. These two men are a 5 star asset to Virtual Shied. I can not thank them enough. May the Good Lord bless them and your company. Regards, M. D. Myers

I have spent hours trying to figure out why VirtualShield was not connecting to their servers. Went from one customer service rep to another, they were all trying hard to figure out what was going on. My issue was elevated to technical support and I ended up communicating with Tom. He was incredible! Step by step Tom provided me with suggestions until such time as he finally figured out the issue and resolved my problem. I have never had a technician with the knowledge, patience and willingness to solve the problem. Thank you Virtual Shield and thank you Tom!

Henry Keifer is the most amazing person you have working. Everytime I have a problem - he is available, on point and most helpful. AMAZING.