Gitte B.
I have tried to contact you now 7 times…
I have tried to contact you now 7 times via my account without getting a response. How can I get in touch with you? This is completely unacceptable. When it comes to money in the box you are fast, when it comes to money out of the box you are on the moon!
Response from VirtualShieldNov 21, 2024
We are deeply sorry to hear about your unsatisfactory experience. We strive to provide the best possible experience for all our customers, and it's clear that we fell short in your case. We are determined to make things right. We have submitted a request via Trustpilot that you can respond to privately to provide us more information such as the email address on your account, so that we may issue the refund. We look forward to hearing from you and making things right.



