VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
VIP Outlet (vipoutlet.com) has 568 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
vipoutlet.com
Website
vipoutlet.com
Category
Computers & Phones
Location
Hallandale Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
FedEx misdelivered the package, which could have been disastrous. But it turned up nearby, and the customer service from VIP Outlet was very good--and on a holiday weekend. Very impressed. Thanks!
OR
Official R.
First impressions
So, first off I'm very sorry for everyone that has had a bad encounter with VIPOutlets, but you must understand that they are human, not robots, things happen, as for my encounter I must say it's been the complete opposite. I bought my dell G5 i7 on labor day Saturday, I was attracted to it because Walmart would NOT sell me there stupid display model because "it's still in shipping" and online they had the 2nd cheapest one available, including the $80 overnight shipping (because I'm impaitient) so I obviously jumped on the opportunity and sent over my 700 dollars to this stranger I've never ordered from, dumb move by me as I ALWAYS check ratings before hand. Anyways after the fact I started doing my research, holy crap that's alot of good reviews, oh wait... that's alot of bad reviews!! So obviously as someone that turns to google for medical advise I start digging in on what I could find, BBB, trust pilot, ect, for 3 days straight i was reading up on how horrible VIPO is and how they don't care, and that they dont send the products and if youre one of the few that does get your product igs usually damaged or the wrong item, oh and have fun getting your refund. So im sure you can understand the amount of stress I was feeling after spending so much. Well let me tell you... ever since day 1, on a holiday weekend and even on the holiday VIPO communicated and answered all my questions and assured me that they will help with any problems, sounds good but anyone can SOUUUUND good. I wanted my product on time and unbroken and that's what I got. Tuesday by the time I woke up my package had shipped and had a tracking number, Wednesday before I woke up I had a very nice undamaged box (slightly hard to open I'll say) just waiting for me to tear open and be delighted or disappointed. Well I am delighted, i not only recieved my laptop, but it wasnt scratch, no smudges, booted up fast. I even downloaded and started playing Assassins Creed Odyssey which runs way better than it did on my Dell G5 i5! Now this is just a documentation of MY PERSONAL experience with VIPO. They very well may be the cheating scumbag liars that everyone is accusing them of being but as for me they were extremely fast and professional and i have no problem throwing my money to them again after this experience, if they let me down next time i will join the bandwagon with a honest bad review, but for now I'm happy.
tldr
Made a late night, impulsive, expensive purchase on a laptop I probably didn't need
Bad reviews worried me all weekend
Got the laptop on time and in better condition than thought
KO
Kerry O.
very pleased w VIP Outlet
very pleased w VIP Outlet! I ordered Simply Shabby Chic pillow cases and shower curtain,the quality and price are the best I've seen!I;ll be shopping w VIP Outlet for all my home decor:)
PM
Paul M.
Great product and insane low prices
Great product and insane low prices. My experience was quite satisfactory.
EC
Erik C.
free returns and 90-day warranty
The best part of VIP outlet is free returns and 90-day warranty, great prices too. I will do business with again. Thank you!
BA
barrybri
Milwaukee M18 0880-20 vacuum "Grade A…
Milwaukee M18 0880-20 vacuum "Grade A condition" arrived quickly in excellent condition.The vacuum had what appeared to be white drywall dust inside and in the filter pleats and crevices which took about 20 minutes of cleaning with a damp cloth,toothbrush,and blowing out the filter before starting the vacuum. It seems to operate OK.
FO
Forsi
Updated Review
Follow up: Vipout contacted me again about this issue and agreed to resolve it. I am upgrading my rating as they did they right thing not leaving me high and dry with a faulty TV
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I bought a TV from them and within 90 days it stopped working. It’s says a lot about the quality to expect. I contacted them about it and because I was a couple of days beyond 90 days from the order date still well within the shipping date they would not help. Within 90 days the TV doesn’t work after spending that much money with them. That is not right. A good company would make that right. Their quality is not the best, they don’t stand by their products and will look for technicalities to wiggle out their guarantees.
Response from VIP OutletSep 3, 2019
Hello. Thank you for submitting a review with us. I'm sorry to hear about this issue with your order. I think I may have found an email thread from you in our customer service center. Is you order number 23436106? Please let us know so I can assist you further.
RH
Ralph H.
Product arrive early and was advertised…
Product arrive early and was advertised B grade. I couldn't tell it from new. Very Happy with all my purchases from them.