VIP OutletReviews of vipoutlet.com

Had a terrible experience with VIP Outlet. Ordered Airpod Pro grade A and they were terrible. Had problems charging and connection issues. Would not buy from this company!

Don't do it!!!!! I ordered 8 Ruko streaming sticks. What i received was a bunch of packages that were thrown together by what looks like a child. None were new. They are either refurbished or bought elsewhere. There was no packing slip. All came in separate boxes. Only one had the original box. The rest were in zip lock bags. 4 of the packages were without a remote. One missing the ac plug and cord. After almost 3 weeks, I'm still dealing with these people. Now they are saying that one of the sticks does not match what they sent me. I was able to obtain return labels for 3 of the ruko's missing the remotes. The other they are still refusing to accept.

I purchased an apple ipad pro 128g on VipOutlet with 15% discount coupon. However, I received an apple ipad pro 64g, and it was not the latest model and the color was silver. Therefore, I send an email to their customer service about the situation. They told me to return the ipad pro back but they only offer a 10% discount coupon. Moreover, it would took a long time to receive the refund. I don't have extra money to buy a new one and I really need an ipad pro for studying now. As a result , I decided to keep the ipad pro and told them to provide me partial refund . They replied me "Thank you for considering in keeping the item. We would be happy to ask the management for a possible partial refund to offer on this order, but before we do that we need to visually inspect the item. Could you please provide us with pictures of what you've described, serial number(s) and any labels on the box. Please include also the blue sticker that contains the TRG". After I provide all the pictures and videos, they asked me to return the ipad pro back without any reasonalbe explain for me. They waste my time and treat me like an idiot.

Sorry people, couldn't open refurbished tablet from Walmart. Needed pin #.

If I could give them 0 stars I sure would. I ordered my laptop on Dec 9th. It said I would have it in 2 days. On the 14th I called and they said I had to wait 4 business day and see if they could find it. Then after that they told me to wait 24-48 days for a response. I call today on the 22nd. And they say it's on its way and it might not show it on the app. And only say it's processing but its on its way. Then right after saying that the lady says if its not there by Friday which is another 3 days that it got lost and they will refund my money. I dont want the darn money! I want my laptop. It will probably be a piece of crap. If you go by how well this place operates. I will never order through Walmart or VIP ever again! Dont waste your time. These people don't have a clue what they are doing. If it isn't here on Friday im calling BBB.

REFURBISHED SUBSTITUTED WITHOUT PERMISSION. I purchased a "Brand New" item and the company substituted a refurbished without my permission. They even deleted my original order out of their system -- it shows on my first receipt but then the second receipt says they shipped 'Grade B" but offered no price adjustment. Do not trust these shady dealers.

Bought a refurbished laptop from them, didn't even last 9 months, called to see if they had a warranty and they basically just told me to go away, rip $1000

Bought a refurbished TV that had no screws for the stand, the frame was scratched, no batteries for the remote. I was willing to deal with all of this, but there was about a 3/4" black spot near the frame AND a thin strip of white light coming through by the frame. They obviously DID NOT refurbish the TV - They OBVIOUSLY just sent the TV out and knew that it would be too much trouble to return.