VIOLETTE_FRReviews of violettefr.com

Exquisite products, responsive, polite, and knowledgeable customer care, integrity! I love everything about Violette FR

Great customer service and beautiful colors. The team at Violette was very responsive and helpful, which made the experience really pleasant. I ordered two Lip Nectars and I love the shades — the colors are the best part for me. When applied, there’s a slight cool feeling, and the texture is not sticky at all; it feels more like a light oil. The color also lasts for several hours. I have very dry and sensitive lips and live in the dry Los Angeles weather. The product didn’t make my lips more moisturized, but it also didn’t dry them out, which is important for me. Overall, I would highlight the colors above everything — they’re really beautiful.

I tried bisou balm ( bonbon coquelicot) and I have no words to describe how beautiful it is!!! The best balm/lipstick ever and the color is stuning!!!! ❤️❤️❤️ Thank you!

Superb customer service! I arrived home to find my package open with one item missing and a replacement was sent out straight away. Lovely team, thank you.

The delivery was very slow but the customer care really took care of my complaint and was helpful and very kind, moreover the items worth the waiting! 👍🏻

There was product error that purchased. Violette_FR team made it easy to contact and resolve the issue quickly, professionally and more importantly made me feel I mattered. There ability to make you feel more than just a customer or client, but as female wanting to help her fellow female. The products are superb and recommend for anyone to try.

Excellent customer service! Had a minor issue with an order and they got back to me right away and resolved it. Amazing products!

Amazing products but endless delivery issues…. Ordered 2 blushers 2nd Feb been stuck on tracking since 11th Feb emailed Violette who gave me 3 different replies after serveral generic replies final outcome they say I need to wait 45-60 days before they’ll send a replacement 🫠😳😑 delivery is from Netherlands to Spain so should take a week max 😑 read the response from @violette however using spring.gds as your courier company is probably an issue horrendous reviews and my second order apparently “attempted delivery “ I’ve been here the whole time 🙄🫠