VIOLETTE_FRReviews of violettefr.com

I love the actual products but the packaging has failed me a number of times. Lids that don't stay on lipsticks and end up getting ruined in make up bags, spray tops that stop working with half full bottles of product left. Really hope they sort this out as its an expensive product and I am reluctant to spend on it if I only get half the use. Three lipsticks I have are no longer usable cos the lids kept coming off and the product got squashed in my bag!

It's okay....

I didn’t really get my question answered. I was in the middle of checking out, and I had to reenter my payment details… and then all of a sudden, my total had gone up. The 20% off sale on sets had changed to 10% off. The sale must’ve ended right at noon. So I reached out to customer service, and they just told me I could use their welcome discount for 15% off if it was my first purchase. I then asked if there would be another opportunity to get 20% off sets, and I received an email with this survey. Maybe a response is still coming? I don’t know. Very disappointed with my experience, and I can’t bring myself to pay $116.00 for 2 sets of 2 lip products. I liked the sale price, and I’m bummed I got timed out without a warning.

I have been a loyal customer ever since I discovered this brand and they do not disappoint! I contacted them for a problem with my order and they went above and beyond with their service and resolution! I will continue to support Violette_Fr not just because of their amazing products but their responsive customer service! For people who are having problems with delivery, Sephora carries them but i have ordered multiple times from their actual website and always got my products! ⭐️⭐️⭐️⭐️⭐️

Я довольна сроками доставки, упаковкой и приятным бонусом-красивой открыткой -это было очень мило со стороны продавца. Помадой такого качества пользуюсь впервые , она создает впечатление маленькой тайны, секрета, который знаешь толькоо ты. Помада долго не стирается, устойчивая, имеет приятный вкус и не создает тяжести на губах, не липнет. Рекомендую попробовать ее всем.

Customer service is superb! Love the texture of Bisou Balm and Lip Nectar.

Violette_FR is the only skin-care and cosmetics line I've ever encountered from which EVERY product exceeds my expectations. Every lipstick shade, every eyeshadow looks good on me! I think it's because the formulas are each so individually customizable; it's easy (and fun!) to experiment and combine them, to try different finishes and application techniques, etc. and explore what works best. I've had some lovely surprises! The skincare is also top-notch and helps me create a simple but very effective routine. There is truly something magical about this line; I've never had products romance me like this, and make me feel wonderful no matter which of them I'm wearing. It's a company that lets me be "me but better" with it's products, and brings out my creative side; that's how I know whatever look I create is really mine. Love it all!

The stain lasts long and isn't sticky like others I have tried. Customer service was very fast in responding to an issue I had with the color lot and replaced the item right away.