Annie
To be honest
To be honest, I am starting to like this website less and less. The shows available without a subscription are mostly uninteresting. While there are a few I rewatch occasionally, many shows I wanted to watch are locked, and I mean 10+ titles. Then there are the ads. I feel like I'm getting ads every 15-30 minutes, and it's usually 2-3 ads, with 1-2 repeating 2-4 times in the same ad break. To make matters worse, I'm just listening to the ads no video to watch just staring at my paused show, the ads aren't even in English so i am just listening to Korean and Chinese ads staring at my paused show.
Response from Rakuten VikiMay 28, 2026
Hi Annie, We're truly sorry you're encountering these issues — we understand how frustrating this must be. For us to be able to address this matter, please reach out to us at watch.viki.com/BillingSupport, and one of our support members will get in touch with you. Best, Viki Support Team




